Stag Support Services

“The service was exceptional at making sure people were at the centre of their care and support choices. The young people received highly personalised care and support from dedicated, trained and supported staff who knew them very well. Staff genuinely cared for the young people they supported. A staff member told us, “It’s an absolute honour and a privilege to take [young people] out in the community and give them a happy healthy life. Their world is so small and we can open it up for them, just make it a little bit larger. Explain their day to their parents and see their faces light up.””

“Young people received high-quality consistent support from staff who knew them well. The service was proud they had never had to cancel a support session; they were wholly focused on ensuring young people got the care they needed. The provider had a holistic approach to providing bespoke support based entirely on young people as individuals.”

“The provider and staff excelled at keeping young people safe whilst promoting their independence. Young people were always supported to make choices and had the utmost control over their support.”

“Leadership at the service was inclusive and promoted discussions and open communication. The provider focused on continuous learning and improvement across the whole service.”