Southside Partnership Domiciliary Care Agency

“Southside Partnership Domiciliary Care Agency is a supported living service providing personal care and support to people with a learning disability or autism and/or mental health care needs. The Care Quality Commission [CQC] does not regulate premises used for supported living as people’s care and housing are provided under separate contractual agreements for this type of adult social care setting. Furthermore, CQC only inspects where people receive personal care and support. At the time of our inspection this provider supported 29 people receiving personal care living in eight different supported living service throughout South London.”

“We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability. The service has been developed and designed in line with the principles and values that underpin registering the right support and other best practice guidance. This inspection was prompted by a review of information we held about the service which showed us they had not been inspected by the CQC for over 5 years. The team who conducted the inspection consisted of an inspector, an assessor and a regulatory coordinator. This inspection was announced, the service was given 48 hours’ notice of the inspection because we needed to be sure the provider would be available to support the inspection. Inspection activity started on 7/03/2024 and ended on 18/03/2024. We visited the provider’s offices on 07/03/2024, then 3 locations where people lived on 13 and 18/03/2024 and made telephone contact with people’s relatives on 15/03/2024. We looked at 9 quality statements during this responsive inspection and found no evidence of any concerns.”