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Unclaimed listing CQC record · synced 13 October 2026

Shaftesbury St Giles

Moor Hall Lane, East Hanningfield, Chelmsford, CM3 8AR · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 27 August 2024

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since July 2021.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
  • Local authority: Essex
  • Registered manager: Sabrina Baily
  • Run by: Livability

The inspection record

Rated Good overall. Report published 27 August 2024.

“Date of assessment 02 July 2024 to 11 July 2024.”

“St Giles is a supported living complex in a rural setting consisting of 40 bungalows, with a central building housing offices and shared living areas. Livability provides personal care support at St Giles. The service predominantly supports people with a learning disability or autistic people. They are also registered to support people with mental health needs, older people and people with physical and sensory impairments. At the time of our inspection there were 3 people using the service.”

Show the full assessment summaryHide the rest of the summary

“Some of the people at St Giles received personal care from other organisations. In this report we only inspected the personal care provided by Livability. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. Not everyone who lived at St Giles received support with their personal care from Livability, for example some people received support with domestic tasks only. We did not look at the support Livability provided for these people.”

“We reviewed 14 quality statements during this assessment under the safe, effective, caring, responsive and well-led key questions.”

“We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.”

“The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 4 October 2022, rated Good

Frequently asked questions

What services does Shaftesbury St Giles provide?

Shaftesbury St Giles is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Shaftesbury St Giles registered in?

Shaftesbury St Giles is registered in the Essex local authority area.

What is Shaftesbury St Giles's CQC rating?

Shaftesbury St Giles is rated Good by the Care Quality Commission (report published 27 August 2024). The full CQC inspection report is available at cqc.org.uk/location/1-11230943566.

Who is the registered manager at Shaftesbury St Giles?

The registered manager is Sabrina Baily.

Who owns Shaftesbury St Giles?

Shaftesbury St Giles is operated by Livability.

When was Shaftesbury St Giles last inspected?

The Care Quality Commission published its latest report on Shaftesbury St Giles on 27 August 2024.

Where is Shaftesbury St Giles located?

Shaftesbury St Giles is located in Chelmsford, United Kingdom.

When did Shaftesbury St Giles register with CQC?

Shaftesbury St Giles first registered on 13 July 2021.

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Location

Moor Hall Lane, East Hanningfield, Chelmsford, CM3 8AROpen in Google Maps

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Information disclaimer. Information regarding Shaftesbury St Giles is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.