Servoca Complex Care – Chelmsford
Unit 4b, Aquarium, 101 Lower Anchor Street, Chelmsford, CM2 0AU · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since December 2021.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, children, substance misuse and eating disorders
- Local authority: Essex
- Registered manager: Michelle Kate Wellspring
- Run by: Servoca Nursing & Care Limited
The inspection record
Rated Good overall. Report published 7 October 2024.
“Servoca Complex Care - Chelmsford is a domiciliary care agency providing personal and nursing care to people living in their own homes. At the time of our assessment 13 people were using the service.”
“We carried out our on-site assessment on 5 September 2024, off site activity started on 2 September 2024 and ended 12 September 2024.”
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“We expect health and social care providers to guarantee autistic people and people with a learning disability respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.”
“The assessment was prompted due to concerns raised in relation to staff performance and training. We looked at 9 quality statements which included the key questions of safe and well led. We found the service had fully investigated any issues with staff performance and training was in place to meet people’s specific needs.”
Older reports from the CQC's previous inspection approach
Inspected 26 January 2023, rated Good
Frequently asked questions
What services does Servoca Complex Care – Chelmsford provide?
Servoca Complex Care – Chelmsford is registered with the Care Quality Commission to provide dementia home care, nursing care at home and personal care.
Which local authority is Servoca Complex Care – Chelmsford registered in?
Servoca Complex Care – Chelmsford is registered in the Essex local authority area.
What is Servoca Complex Care – Chelmsford's CQC rating?
Servoca Complex Care – Chelmsford is rated Good by the Care Quality Commission (report published 7 October 2024). The full CQC inspection report is available at cqc.org.uk/location/1-12018523858.
Who is the registered manager at Servoca Complex Care – Chelmsford?
The registered manager is Michelle Kate Wellspring.
Who owns Servoca Complex Care – Chelmsford?
Servoca Complex Care – Chelmsford is operated by Servoca Nursing & Care Limited.
When was Servoca Complex Care – Chelmsford last inspected?
The Care Quality Commission published its latest report on Servoca Complex Care – Chelmsford on 7 October 2024.
Where is Servoca Complex Care – Chelmsford located?
Servoca Complex Care – Chelmsford is located in Chelmsford, United Kingdom.
When did Servoca Complex Care – Chelmsford register with CQC?
Servoca Complex Care – Chelmsford first registered on 9 December 2021.
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Location
Home-care agencies near Chelmsford
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Information disclaimer. Information regarding Servoca Complex Care – Chelmsford is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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