SeeAbility – Bicester Support Service
The Office, 6 Priory Mews, Old Place Yard, Bicester, OX26 6DW · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since September 2019.
- Supports: older people (65+), physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Oxfordshire
- Registered manager: Caroline Gisele Mariana Gani
- Run by: The Royal School for the Blind
The inspection record
Rated Good overall. Report published 5 August 2024.
“The assessment commenced on 1 May 2024 and ended on the 28 May 2024. The assessment included a site visit to the service by 1 inspector on 10 May 2024. We undertook this assessment due to concerns we had received about risk to people and staffing. We looked at 8 quality statements: safeguarding, safe and effective staffing, medicines optimisation, involving people to manage risk, capable and compassionate leaders, freedom to speak up, governance management and sustainability and learning improvement and innovation. We identified 1 breach of legal regulation in relation to governance.”
“We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.”
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“Right support: Safeguarding procedures were in place and staff knew how to report concerns. Although the provider had taken action to keep people safe, this was not always documented. Care plans contained relevant, up to date information. People received their medicines, however documentation such as medicine protocols were not always in place. Right care: Staff knew people and their needs well. People and relatives were involved in reviewing of care needs a. Right culture: Quality assurance measures were in place to ensure a culture of improvement. Governance and checks did not always capture the actions the provider took to monitor the service. Staff meetings and supervision took place, not all staff felt that these meetings were productive or that they were always supported by the provider.”
“We have asked the provider for an action plan in response to the concerns found at this assessment.”
Older reports from the CQC's previous inspection approach
Inspected 11 February 2021, rated Good
Frequently asked questions
What services does SeeAbility – Bicester Support Service provide?
SeeAbility – Bicester Support Service is registered with the Care Quality Commission to provide personal care.
Which local authority is SeeAbility – Bicester Support Service registered in?
SeeAbility – Bicester Support Service is registered in the Oxfordshire local authority area.
What is SeeAbility – Bicester Support Service's CQC rating?
SeeAbility – Bicester Support Service is rated Good by the Care Quality Commission (report published 5 August 2024). The full CQC inspection report is available at cqc.org.uk/location/1-7457875964.
Who is the registered manager at SeeAbility – Bicester Support Service?
The registered manager is Caroline Gisele Mariana Gani.
Who owns SeeAbility – Bicester Support Service?
SeeAbility – Bicester Support Service is operated by The Royal School for the Blind.
When was SeeAbility – Bicester Support Service last inspected?
The Care Quality Commission published its latest report on SeeAbility – Bicester Support Service on 5 August 2024.
Where is SeeAbility – Bicester Support Service located?
SeeAbility – Bicester Support Service is located in Bicester, United Kingdom.
When did SeeAbility – Bicester Support Service register with CQC?
SeeAbility – Bicester Support Service first registered on 4 September 2019.
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Location
Home-care agencies near Bicester
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Information disclaimer. Information regarding SeeAbility – Bicester Support Service is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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