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Unclaimed listing CQC record · synced 13 October 2026

Santhem Care

Kingfisher House, 2 Woodbrook Crescent, Billericay, Essex, CM12 0EQ · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 30 June 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since August 2022.
  • Supports: older people (65+), people with dementia, physical disabilities, sensory impairment and adults under 65
  • Local authority: Essex
  • Registered manager: June Maria Hillyard
  • Run by: Santhem Care Limited

The inspection record

Rated Good overall. Report published 30 June 2026.

“Date of assessment 1 June 2026 to 16 June 2026.”

“Santhem Care provides personal care and support to people who require assistance in their own homes. This is a domiciliary care service. At the time of our assessment, 1 person was receiving a regulated activity. A further 4 people were supported with the administration of their medicines; however, CQC only inspects services where people receive personal care. Personal care includes support with tasks such as personal hygiene and eating. Where this is provided, we also consider any wider social care support delivered by the service.”

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“This was the first assessment of the service since they were registered with CQC on 2 August 2022.”

“The service was delivering care in line with expected standards, with systems in place to support quality and consistency. Processes were in place to help protect the person from harm and manage risks appropriately.”

“Care was assessed and reviewed regularly to ensure it continued to meet changing needs. Staff worked in a respectful and person-centred way, supporting independence and choice.”

“Care was organised to reflect individual needs, with regular reviews and communication supporting adjustments over time.”

“Governance and oversight arrangements were in place, including audits and management support, which helped monitor quality and drive improvement. While these systems were generally effective, there were some opportunities to strengthen consistency across the service.”

“Overall, the service demonstrated a clear commitment to maintaining and improving the quality of care.”

“ ”

The Care Quality Commission · Read the CQC report

Frequently asked questions

What services does Santhem Care provide?

Santhem Care is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Santhem Care registered in?

Santhem Care is registered in the Essex local authority area.

What is Santhem Care's CQC rating?

Santhem Care is rated Good by the Care Quality Commission (report published 30 June 2026). The full CQC inspection report is available at cqc.org.uk/location/1-13680113447.

Who is the registered manager at Santhem Care?

The registered manager is June Maria Hillyard.

Who owns Santhem Care?

Santhem Care is operated by Santhem Care Limited.

When was Santhem Care last inspected?

The Care Quality Commission published its latest report on Santhem Care on 30 June 2026.

Where is Santhem Care located?

Santhem Care is located in Billericay, United Kingdom.

When did Santhem Care register with CQC?

Santhem Care first registered on 2 August 2022.

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Location

Kingfisher House, 2 Woodbrook Crescent, Billericay, Essex, CM12 0EQOpen in Google Maps

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Information disclaimer. Information regarding Santhem Care is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.