Sagecare (Southwark)
Cadmus Court, Marin Wharf, Plough Way, London, SE16 7DW · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since March 2018.
- Supports: older people (65+), physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Lewisham
- Registered manager: Magdalena Izabela Trepczynska
- Run by: Sage Care Limited
The inspection record
Rated Requires improvement overall. Report published 22 January 2026.
“Date of inspection: 2 October 2025 – 4 December 2025. Sage Care (Southwark) is a care at home service providing to support to older people, people with physical disability and sensory impairment, younger adults, people with mental health, and people with learning disabilities or autistic spectrum disorder. At the time of the inspection there were 225 people using the service.”
“At this inspection, the service has been rated requires improvement.”
Show the full assessment summaryHide the rest of the summary
“We assessed the service against ‘right support, right care, right culture guidance to make sure judgements whether the provider guaranteed people with a learning disability or autistic people, respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”
“Pre-employment checks were completed to ensure recruitment was safe. These checks included Disclosure and Barring (DBS) and Right to work in the UK (RTW) checks.”
“Electronic Call Monitoring Data (ECM) highlighted there was issues with high levels of late visits to people.”
“People had care plans and risk assessments in place. Some care plans were not person centred and did not have enough information to fully inform staff how to support people with complex care needs. Some care plans had generic information for staff to follow in relation to evacuation plans from people’s home in the case of an emergency. Information in these plans did not align to people’s mobility or support care needs. We raised this with the management team and plans, and risk assessments were amended.”
“The service had governance and audit systems in place, but these did not identify or address issues we found during the inspection.”
“The service had a range of policies and procedures in place for staff to follow and work towards keeping people safe.”
“The service was in breach of legal regulations in relation to safe care and treatment and good governance.”
“We have asked the provider for an action plan in response to the concerns found at this inspection.”
Older reports from the CQC's previous inspection approach
Inspected 7 December 2022, rated Requires improvement
Inspected 25 September 2020, rated Good
Inspected 13 March 2019, rated Requires improvement
Frequently asked questions
What services does Sagecare (Southwark) provide?
Sagecare (Southwark) is registered with the Care Quality Commission to provide personal care.
Which local authority is Sagecare (Southwark) registered in?
Sagecare (Southwark) is registered in the Lewisham local authority area.
What is Sagecare (Southwark)'s CQC rating?
Sagecare (Southwark) is rated Requires improvement by the Care Quality Commission (report published 22 January 2026). The full CQC inspection report is available at cqc.org.uk/location/1-4886821632.
Who is the registered manager at Sagecare (Southwark)?
The registered manager is Magdalena Izabela Trepczynska.
Who owns Sagecare (Southwark)?
Sagecare (Southwark) is operated by Sage Care Limited.
When was Sagecare (Southwark) last inspected?
The Care Quality Commission published its latest report on Sagecare (Southwark) on 22 January 2026.
Where is Sagecare (Southwark) located?
Sagecare (Southwark) is located in London, United Kingdom.
When did Sagecare (Southwark) register with CQC?
Sagecare (Southwark) first registered on 16 March 2018.
Be the first to review Sagecare (Southwark)
Location
Home-care agencies near London
Run Sagecare (Southwark)?
Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.
Information disclaimer. Information regarding Sagecare (Southwark) is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
02073946589