Right at Home Bedford
Ground Floor A 281-285, Bedford Road, Kempston, Bedford, MK42 8QB · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since December 2021.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Bedford
- Registered manager: Samantha Begley
- Run by: Overslade Care Ltd
The inspection record
Rated Requires improvement overall. Report published 8 November 2024.
“We carried out this assessment from 6 September to 3 October 2024. We visited the registered office on 13, 20 and 24 September 2024. This assessment was carried out following concerns shared with us about people's safety. Right At Home Bedford is a domiciliary care agency that provides the regulated activity of personal care to people in their own homes. We looked at all quality statements from the safe, caring, and well-led key questions. We found areas of concern and good practice. The scores for the effective and responsive key questions are based on the key question ratings from previous inspections. Our overall rating of this service has changed from outstanding to requires improvement. We found 3 breaches of legal regulations in relation to safe care of people, safeguarding, and governance arrangements.”
“There were concerns regarding reporting safeguarding concerns, incident reporting, managing medicines, and care planning. People's needs were not always well assessed and planned for. However, the provider had appropriate safeguarding policies and procedures, and staff knew who they could report concerns to externally. Staff told us leaders were approachable and supportive.”
Older reports from the CQC's previous inspection approach
Inspected 9 February 2023, rated Outstanding
Frequently asked questions
What services does Right at Home Bedford provide?
Right at Home Bedford is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Right at Home Bedford registered in?
Right at Home Bedford is registered in the Bedford local authority area.
What is Right at Home Bedford's CQC rating?
Right at Home Bedford is rated Requires improvement by the Care Quality Commission (report published 8 November 2024). The full CQC inspection report is available at cqc.org.uk/location/1-12006424525.
Who is the registered manager at Right at Home Bedford?
The registered manager is Samantha Begley.
Who owns Right at Home Bedford?
Right at Home Bedford is operated by Overslade Care Ltd.
When was Right at Home Bedford last inspected?
The Care Quality Commission published its latest report on Right at Home Bedford on 8 November 2024.
Where is Right at Home Bedford located?
Right at Home Bedford is located in Bedford, United Kingdom.
When did Right at Home Bedford register with CQC?
Right at Home Bedford first registered on 13 December 2021.
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Location
Home-care agencies near Bedford
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Information disclaimer. Information regarding Right at Home Bedford is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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