Prime Care Support Limited

“Date of assessment: 19 August 2024 to 18 September 2024. As part of our assessment methodology for people with a learning disability and autistic people, we assess if services are meeting the Right Support, Right Care, Right Culture (RSRCRC) statutory guidance. This includes: Right support: Model of care and setting maximises people's choice, control and independence. Right care: Care is person-centred and promotes people's dignity, privacy and human rights. Right culture: Ethos, values, attitudes and behaviours of leaders and care staff ensure people using services lead confident, inclusive and empowered lives. At our last inspection, we identified the service needed to make improvements to meet these principles as some people’s choice and control over their lives was not maximised. During this assessment, the service has made improvements and is now meeting the RSRCRC guidance. At our last inspection we identified breaches in two regulations of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. These were in relation to safe care and treatment and good governance. During our assessment we found the provider was no longer in breach of these regulations and had made improvements at the service.”