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Unclaimed listing CQC record · synced 13 October 2026

Parry Healthcare Limited

78 Gordon Road, Chatham, ME4 5LU · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Requires improvement Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective GoodCaring GoodResponsive GoodWell-led Requires improvement

Report published 23 September 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since February 2023.
  • Supports: older people (65+), people with dementia, sensory impairment, mental health conditions and adults under 65
  • Local authority: Medway
  • Registered manager: Vimbayi Paramu
  • Run by: Parry Healthcare Limited

The inspection record

Rated Requires improvement overall. Report published 23 September 2025.

“We carried out this comprehensive assessment between 13 and 27 June 2025. This was the first assessment for this newly registered service. Parry Healthcare Limited is a domiciliary care service providing personal care to people living in their own homes. At the time of our assessment, the service was providing personal care to 21 people.”

“We announced the site visit to the provider 48 hours beforehand; this was because we needed to be sure the provider would be available to support this inspection.The registered manager was not available at the time we planned to visit due to personal and other work matters so our visit took place 4 days after we announced it.”

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“We spoke with people who use the service, their relatives, staff, and the registered manager. We received feedback from professionals involved in the service. We reviewed people’s care records, staff records and records relating to the management of the service.”

“The provider failed to have effective systems in place to assess and monitor the quality of the service provided to people. There were shortfalls in the service that had not been identified before our visit. The electronic call monitoring system was not used effectively to ensure people received safe and effective care.”

“The systems for managing and administering people’s medicines were not safe and effective. The provider did not always ensure they used incidents, and complaints to improve the service.”

“People’s care plans detailed their needs and provided information to staff on how to support them. Staff knew the people they supported and treated them with kindness and care. Staff told us they felt supported by the provider.”

“The provider was in breach of 2 legal regulations: good governance, and safe care and treatment. We have asked the provider for an action plan in response to the concerns found at this assessment.”

The Care Quality Commission · Read the CQC report

Frequently asked questions

What services does Parry Healthcare Limited provide?

Parry Healthcare Limited is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Parry Healthcare Limited registered in?

Parry Healthcare Limited is registered in the Medway local authority area.

What is Parry Healthcare Limited's CQC rating?

Parry Healthcare Limited is rated Requires improvement by the Care Quality Commission (report published 23 September 2025). The full CQC inspection report is available at cqc.org.uk/location/1-14836635686.

Who is the registered manager at Parry Healthcare Limited?

The registered manager is Vimbayi Paramu.

When was Parry Healthcare Limited last inspected?

The Care Quality Commission published its latest report on Parry Healthcare Limited on 23 September 2025.

Where is Parry Healthcare Limited located?

Parry Healthcare Limited is located in Chatham, United Kingdom.

When did Parry Healthcare Limited register with CQC?

Parry Healthcare Limited first registered on 25 February 2023.

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Location

78 Gordon Road, Chatham, ME4 5LUOpen in Google Maps

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Information disclaimer. Information regarding Parry Healthcare Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.