Our Care Ltd
The Saturn Centre, Spring Road, Ettingshall, Wolverhampton, West Midlands, WV4 6JX · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since August 2015.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Wolverhampton
- Registered manager: Pamela Ann Taylor
- Run by: Our Care Ltd
The inspection record
Rated Good overall. Report published 16 March 2026.
“Date of Assessment: 10 February 2026 to 11 February 2026. The service is a domiciliary care agency providing personal care to adults of all ages living with dementia. sensory impairment, physical disabilities and mental health conditions. This assessment was completed to identify if the required improvements had been made following a previous inspection. We found improvements had been made.”
“People received safe care that was based on their individual needs. Infection control was considered. Medicines were managed safely. People were protected from potential abuse as procedures were in place. The principles of the Mental Capacity Act were understood.”
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“Staff, who had been safely recruited had the skills and knowledge to support people and deliver care at the times people needed it. People were happy with the staff who supported them and felt they were treated in a caring way. Staff felt listened to and involved with the service.”
“However, improvements were needed to ensure governance systems were clearly recorded and care plans and risk assessments contained all the information required to keep people safe and to ensure care was delivered in line with individual preferences.”
Older reports from the CQC's previous inspection approach
Inspected 15 December 2023, rated Requires improvement
Inspected 27 October 2022, rated Requires improvement
Inspected 4 March 2020, rated Requires improvement
Inspected 31 August 2017, rated Good
Frequently asked questions
What services does Our Care Ltd provide?
Our Care Ltd is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Our Care Ltd registered in?
Our Care Ltd is registered in the Wolverhampton local authority area.
What is Our Care Ltd's CQC rating?
Our Care Ltd is rated Good by the Care Quality Commission (report published 16 March 2026). The full CQC inspection report is available at cqc.org.uk/location/1-2153634626.
Who is the registered manager at Our Care Ltd?
The registered manager is Pamela Ann Taylor.
When was Our Care Ltd last inspected?
The Care Quality Commission published its latest report on Our Care Ltd on 16 March 2026.
Where is Our Care Ltd located?
Our Care Ltd is located in Wolverhampton, United Kingdom.
When did Our Care Ltd register with CQC?
Our Care Ltd first registered on 6 August 2015.
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Home-care agencies near Wolverhampton
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Information disclaimer. Information regarding Our Care Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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