Custom Care – Wolverhampton
Saturn Place Suites G11A & G11B,, Spring Road, Ettingshall, Wolverhampton, West Midlands, WV4 6JX · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since September 2017.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, children and substance misuse
- Local authority: Wolverhampton
- Registered manager: Karen Joy Magness
- Run by: London Care Limited
The inspection record
Rated Good overall. Report published 12 July 2024.
“Date of assessment 22 March 2024 to 12 June 2024.”
“The assessment was prompted in part due to concerns received about how people received their medicines. A decision was made for us to inspect and examine those risks.”
Show the full assessment summaryHide the rest of the summary
“Custom Care Wolverhampton provides personal care to older people living in their own homes. There were 404 people using the service at the time of our inspection. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.”
“We found medicines were managed in a safe way by staff who had been trained to administered these. There was a system in place to ensure people received their medicines when needed and when areas of improvement had been identified these had been actioned.”
Older reports from the CQC's previous inspection approach
Inspected 14 May 2021, not rated
Inspected 10 September 2018, rated Good
Frequently asked questions
What services does Custom Care – Wolverhampton provide?
Custom Care – Wolverhampton is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Custom Care – Wolverhampton registered in?
Custom Care – Wolverhampton is registered in the Wolverhampton local authority area.
What is Custom Care – Wolverhampton's CQC rating?
Custom Care – Wolverhampton is rated Good by the Care Quality Commission (report published 12 July 2024). The full CQC inspection report is available at cqc.org.uk/location/1-4233544528.
Who is the registered manager at Custom Care – Wolverhampton?
The registered manager is Karen Joy Magness.
Who owns Custom Care – Wolverhampton?
Custom Care – Wolverhampton is operated by London Care Limited.
When was Custom Care – Wolverhampton last inspected?
The Care Quality Commission published its latest report on Custom Care – Wolverhampton on 12 July 2024.
Where is Custom Care – Wolverhampton located?
Custom Care – Wolverhampton is located in Wolverhampton, United Kingdom.
When did Custom Care – Wolverhampton register with CQC?
Custom Care – Wolverhampton first registered on 7 September 2017.
Be the first to review Custom Care – Wolverhampton
Location
Home-care agencies near Wolverhampton
Run Custom Care – Wolverhampton?
Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.
Badges & awards
Information disclaimer. Information regarding Custom Care – Wolverhampton is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
01902357873