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Unclaimed listing CQC record · synced 13 October 2026

Osborne House

16 Bay Road, Clevedon, Avon, BS21 7BT · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective Good carried forwardCaring Good carried forwardResponsive Good carried forwardWell-led Good

Report published 7 April 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since February 2014.
  • Supports: older people (65+) and people with dementia
  • Local authority: North Somerset
  • Registered manager: Justine Pearl Brown
  • Run by: Osborne Care Homes Limited

The inspection record

Rated Good overall. Report published 7 April 2025.

“Date of assessment 14 January to 23 January 2025. Osborne House is a residential care home providing accommodation and personal care for up to 32 people. At the time of our assessment 29 people lived there. We visited the service on 14 and 16 January 2025. We also spoke with people and their families on 14, 16 and 20 January 2025. At this inspection, we looked at the key questions of Safe and Well Led. The service had a manager registered with the Care Quality Commission. A trainee manager oversees the day to day running of the service. At the last inspection the service was rated Good. At this inspection the rating remains Good.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 11 July 2022, rated Good

Inspected 23 September 2020, not rated

Inspected 1 August 2019, rated Requires improvement

Inspected 30 November 2016, rated Outstanding

Frequently asked questions

What services does Osborne House provide?

Osborne House is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Osborne House registered in?

Osborne House is registered in the North Somerset local authority area.

What is Osborne House's CQC rating?

Osborne House is rated Good by the Care Quality Commission (report published 7 April 2025). The full CQC inspection report is available at cqc.org.uk/location/1-1265420415.

Who is the registered manager at Osborne House?

The registered manager is Justine Pearl Brown.

Who owns Osborne House?

Osborne House is operated by Osborne Care Homes Limited.

When was Osborne House last inspected?

The Care Quality Commission published its latest report on Osborne House on 7 April 2025.

Where is Osborne House located?

Osborne House is located in Clevedon, United Kingdom.

When did Osborne House register with CQC?

Osborne House first registered on 24 February 2014.

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Location

16 Bay Road, Clevedon, Avon, BS21 7BTOpen in Google Maps

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Information disclaimer. Information regarding Osborne House is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.