One to One Community Care
Redlands Business Centre, 3-5 Tapton House Road, Sheffield, South Yorkshire, S10 5BY · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since September 2020.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Sheffield
- Run by: Mrs Susan Smith
The inspection record
Rated Good overall. Report published 4 March 2026.
“Date of assessment: 6 February to 19 February 2026. This service is a domiciliary care service providing personal care for people living in their own homes in the community. They provide support to people with a range of different needs including older people, people with dementia and people with physical disabilities. At the time of the assessment 21 people were using the service who were receiving the regulated activity of personal care. Not everyone who uses a domiciliary service receives personal care. CQC only inspects where people receive personal care.”
“This service was previously rated requires improvement and was in breach of the legal regulation in relation to safe care and treatment and good governance. Improvements were found at this assessment, and the service was no longer in breach of these regulations. At this assessment we reviewed the key questions of Safe, Effective and Well-led and rated the provider good overall.”
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“Care records were completed in collaboration with people and their relatives. People felt included in decisions around their care. Care plans included person-centred details about people needs and included people’s areas of interest and history.”
“Staff received training to support them to do their jobs well. Staff felt supported in their roles and spoke positively about working for the service. Recruitment was completed safely and record keeping in this area had improved.”
“Changes in people’s health needs were recognised and addressed quickly by staff. Professional support was accessed when required.”
“Record keeping and governance at the service had improved. Records were well-organised and included important information about peoples support needs and preferences. Regular governance and auditing of the service took place and managers had implemented trackers to support their actions in these areas. ”
Older reports from the CQC's previous inspection approach
Inspected 26 May 2022, rated Requires improvement
Inspected 9 January 2018, rated Good
Inspected 11 September 2015, rated Good
Frequently asked questions
What services does One to One Community Care provide?
One to One Community Care is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is One to One Community Care registered in?
One to One Community Care is registered in the Sheffield local authority area.
What is One to One Community Care's CQC rating?
One to One Community Care is rated Good by the Care Quality Commission (report published 4 March 2026). The full CQC inspection report is available at cqc.org.uk/location/1-9434256610.
Who owns One to One Community Care?
One to One Community Care is operated by Mrs Susan Smith.
When was One to One Community Care last inspected?
The Care Quality Commission published its latest report on One to One Community Care on 4 March 2026.
Where is One to One Community Care located?
One to One Community Care is located in Sheffield, United Kingdom.
When did One to One Community Care register with CQC?
One to One Community Care first registered on 24 September 2020.
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Location
Home-care agencies near Sheffield
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Information disclaimer. Information regarding One to One Community Care is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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