Nupath Care Gateshead
Unit 32, Kingsway House, Kingsway, Team Valley Trading Estate, Gateshead, NE11 0HW · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since April 2022.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, children and substance misuse
- Local authority: Gateshead
- Registered manager: Sandra Jane Vitty
- Run by: HH Community Care Limited
The inspection record
Rated Good overall. Report published 9 May 2025.
“Nupath Care - Gateshead is a domiciliary care service registered to provide personal care to individuals living in their own homes. They offer services to people with complex physical needs, people with learning disabilities and older people. The service is registered to support autistic people or people with a learning disability. The service worked in line with ‘Right support, right care, right culture’ to make sure people were treated with respect, equality, dignity, choices, independence and had good access to local communities. CQC only inspects where people receive personal care. Personal care is help with tasks related to personal hygiene and eating. Where they do provide personal care, we also consider any wider social care provided during our assessment.”
“This assessment took place between 26 February 2025 and 4 April 2025. At the last inspection published 8 March 2023, the service was rated requires improvement with a breach of regulation 18, due to the provider not having enough staff to safely care for people. At this inspection we found they had made improvements and were no longer in breach of regulation 18. We gathered information from people who used the service, relatives, the registered manager, and care staff who have worked with the service.”
Show the full assessment summaryHide the rest of the summary
“We found people received reliable, timely and effective support from staff who understood their needs. Staff built up a good rapport with people and involved them or their advocates in care planning. Staff arrived on time and contingency plans were in place to ensure unexpected absence was covered. Where people had complex needs, new staff always shadowed existing staff to get to know them and learn about people’s communication styles.The registered manager and provider had effective oversight of the service, with a robust electronic care system in place. Management used the electronic system to monitor and review the service, ensuring any issues were acted on swiftly.Staff said managers were approachable and supportive. Managers worked closely with staff and people who used the service to ensure care standards met their expectations. ”
Older reports from the CQC's previous inspection approach
Inspected 30 November 2022, rated Requires improvement
Frequently asked questions
What services does Nupath Care Gateshead provide?
Nupath Care Gateshead is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Nupath Care Gateshead registered in?
Nupath Care Gateshead is registered in the Gateshead local authority area.
What is Nupath Care Gateshead's CQC rating?
Nupath Care Gateshead is rated Good by the Care Quality Commission (report published 9 May 2025). The full CQC inspection report is available at cqc.org.uk/location/1-12723550396.
Who is the registered manager at Nupath Care Gateshead?
The registered manager is Sandra Jane Vitty.
Who owns Nupath Care Gateshead?
Nupath Care Gateshead is operated by HH Community Care Limited.
When was Nupath Care Gateshead last inspected?
The Care Quality Commission published its latest report on Nupath Care Gateshead on 9 May 2025.
Where is Nupath Care Gateshead located?
Nupath Care Gateshead is located in Gateshead, United Kingdom.
When did Nupath Care Gateshead register with CQC?
Nupath Care Gateshead first registered on 12 April 2022.
Be the first to review Nupath Care Gateshead
Location
Home-care agencies near Gateshead
Run Nupath Care Gateshead?
Claim this listing free to add photos, respond to enquiries and keep your details right. It only takes a couple of minutes to verify your connection.
Badges & awards
Information disclaimer. Information regarding Nupath Care Gateshead is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
01916919080