Coquet Trust
Coquet House, Queensway South, Team Valley Trading Estate, Gateshead, NE11 0ED · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since December 2010.
- Supports: older people (65+), physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65 and children
- Local authority: Gateshead
- Registered manager: Seyed Mohammad Amin Mazloom
- Run by: Coquet Trust
The inspection record
Rated Good overall. Report published 24 February 2026.
“We carried out an assessment of Coquet Trust’s outreach service between 9 October 2025 and 7 November 2025. We had telephone conversations with people and relatives on 13 October 2025 and then reviewed information remotely. The inspection was carried out to check the provider was meeting the needs of people with a learning disability and autistic people, in line with the principles of Right support, right care, right culture. Coquet Trust provides outreach support and supported living services for adults with complex needs, including profound and mild learning disabilities, autism, and physical health conditions. People receiving outreach support lived in their own homes with tailored support arrangements.”
“The service was exceptionally well-led. Leadership was open, inclusive, and committed to continuous improvement. Senior managers promoted a learning culture, with robust governance systems and regular audits covering safety, medication, and quality of life. Initiatives such as Positive Behaviour Support (PBS) and Person Centred Active Support (PCAS) were embedded and used to improve people’s wellbeing and safety. Robust quality assurance was used to identify areas for improvement and learn lessons. The provider was investing in new technology and innovation.”
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“Although relatives commented there had been frequent staff changes and the use of agency staff, there were enough staff available to meet people’s needs. New staff were recruited safely.”
“Support plans included detailed risk assessments, health action plans, and positive behaviour support strategies to promote independence, safety, and wellbeing.”
“The service prioritised safety through robust care planning and risk management. Medicines were managed safely. Care plans and health action plans were comprehensive and regularly reviewed. Staff completed the training they needed, including for those people with more complex health needs. People were supported to have enough to eat and drink in line with their needs and preferences.”
Older reports from the CQC's previous inspection approach
Inspected 15 December 2020, rated Good
Inspected 15 November 2019, rated Requires improvement
Inspected 21 March 2017, rated Good
Inspected 8 December 2014, rated Good
Frequently asked questions
What services does Coquet Trust provide?
Coquet Trust is registered with the Care Quality Commission to provide personal care.
Which local authority is Coquet Trust registered in?
Coquet Trust is registered in the Gateshead local authority area.
What is Coquet Trust's CQC rating?
Coquet Trust is rated Good by the Care Quality Commission (report published 24 February 2026). The full CQC inspection report is available at cqc.org.uk/location/1-135944366.
Who is the registered manager at Coquet Trust?
The registered manager is Seyed Mohammad Amin Mazloom.
When was Coquet Trust last inspected?
The Care Quality Commission published its latest report on Coquet Trust on 24 February 2026.
Where is Coquet Trust located?
Coquet Trust is located in Gateshead, United Kingdom.
When did Coquet Trust register with CQC?
Coquet Trust first registered on 3 December 2010.
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Information disclaimer. Information regarding Coquet Trust is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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