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Unclaimed listing CQC record · synced 13 October 2026

Northern Healthcare Head Office

Barton Hall Business Park, Hardy Street, Eccles, Manchester, M30 7NB · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 13 September 2024

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since July 2018.
  • Supports: older people (65+), people with dementia, learning disabilities, sensory impairment, mental health conditions, adults under 65 and substance misuse
  • Local authority: Salford
  • Registered manager: Bianca Rebecca Aylwin
  • Run by: Northern Healthcare Limited

The inspection record

Rated Good overall. Report published 13 September 2024.

“We carried out an assessment of the service from between 3 June 2024 to 12 June 2024, visiting head office and 2 supported living homes. The team who conducted the assessment consisted of 1 inspector. We looked at 5 key questions and 16 quality statements during this assessment. Northern Healthcare Limited is a supported living service providing personal care and support to 228 people with varying mental health conditions, autism and learning disabilities. People lived in 17 supported living homes spread across the North West, Yorkshire and Midlands with 1 more home due to open at the time of this assessment.”

“The Care Quality Commission [CQC] does not regulate premises used for supported living as people’s care and housing are provided under separate contractual agreements for this type of adult social care setting. Furthermore, CQC only inspects where people receive personal care and support. Six people were supported with personal care and support at the time of this assessment.”

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“The provider took the appropriate steps to keep people as safe from harm as possible. Staff recruitment was robust, and staff told us they received training and support which was relevant to their roles. People were supported in line with their individual risk assessments and the provider sought people's consent.”

“The provider had a set of PROUD values (Positive, Respectful, Open and honest, Understanding, Dedicated) that were at the heart of the service. These values were embedded within the governance of the organisation and were visible in and around the homes we visited. Staff were fully aware of the company’s values and described how they put these into daily practice when providing care and support to people.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 29 July 2021, not rated

Inspected 18 March 2021, rated Requires improvement

Inspected 31 July 2019, rated Good

Frequently asked questions

What services does Northern Healthcare Head Office provide?

Northern Healthcare Head Office is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Northern Healthcare Head Office registered in?

Northern Healthcare Head Office is registered in the Salford local authority area.

What is Northern Healthcare Head Office's CQC rating?

Northern Healthcare Head Office is rated Good by the Care Quality Commission (report published 13 September 2024). The full CQC inspection report is available at cqc.org.uk/location/1-5497027232.

Who is the registered manager at Northern Healthcare Head Office?

The registered manager is Bianca Rebecca Aylwin.

Who owns Northern Healthcare Head Office?

Northern Healthcare Head Office is operated by Northern Healthcare Limited.

When was Northern Healthcare Head Office last inspected?

The Care Quality Commission published its latest report on Northern Healthcare Head Office on 13 September 2024.

Where is Northern Healthcare Head Office located?

Northern Healthcare Head Office is located in Manchester, United Kingdom.

When did Northern Healthcare Head Office register with CQC?

Northern Healthcare Head Office first registered on 24 July 2018.

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Location

Barton Hall Business Park, Hardy Street, Eccles, Manchester, M30 7NBOpen in Google Maps

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Information disclaimer. Information regarding Northern Healthcare Head Office is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.