Nomira Care Ltd

“This was the first assessment of the service under its new legal entity since it was registered on 9 November 2022. We carried out this assessment to make sure the provider was meeting required standards.”

“Assessment activity started on 9 July 2025 and ended on 24 July 2025.”

“The registered manager was in post at the time of this assessment. A registered manager is a person who has registered with the CQC to manage the service. This means that they and the provider are legally responsible for how the service operates.”

“We assessed all the quality statements from the safe, effective, caring, responsive and well-led key questions. At this assessment, the overall rating for the service is requires improvement. We found breaches of legal regulations relating to safe care and treatment and good governance. Medicines administration was not always documented appropriately, and it was not always evident whether medicines had been administered as prescribed. Appropriate risk assessments were not always in place. Governance systems failed to identify concerns we found during this assessment. Some records required improvements to ensure information was detailed and informative. We have asked the provider for an action plan in response to the concerns found at this assessment.”

“Safeguarding procedures were in place to help protect people from abuse and poor care. Staff told us they felt confident to speak up and felt they would be supported to do so. The provider encouraged an inclusive working environment where staff were treated fairly and valued.”

“The provider’s recruitment processes helped ensure checks were made on the suitability of staff. Staff undertook a range of training. They had the guidance and information they needed for their roles. Staff felt well supported and spoke positively about working at the service.”

“Staff worked with external professionals to assess, monitor and meet people’s healthcare needs.”