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Unclaimed listing CQC record · synced 20 October 2026

New Key

10A Dart Marine Park, Steamer Quay Road, Totnes, Devon, TQ9 5AL · View on map

This is the agency's office. Care is delivered in clients' own homes.

Personal care
Regulated by CQC · England Full report on the CQC website
Outstanding Overall rating
InadequateRequires improvementGoodOutstanding
Safe GoodWell-led OutstandingCaring GoodResponsive OutstandingEffective Good

Inspected 10 March 2023

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since December 2010.
  • Supports: physical disabilities, learning disabilities, sensory impairment and mental health conditions
  • Local authority: Devon
  • Registered manager: Lisa Jane Mayhew-Edwards
  • Run by: KPW Newkey Ltd

The inspection record

Rated Outstanding overall. Inspected 10 March 2023.

Older reports from the CQC's previous inspection approach

Inspected 8 November 2017, rated Good

Inspected 11 August 2015, rated Good

Inspected 3 September 2014, not rated

Frequently asked questions

What services does New Key provide?

New Key is registered with the Care Quality Commission to provide personal care.

Which local authority is New Key registered in?

New Key is registered in the Devon local authority area.

What is New Key's CQC rating?

New Key is rated Outstanding by the Care Quality Commission (inspected 10 March 2023). The full CQC inspection report is available at cqc.org.uk/location/1-117596032.

Who is the registered manager at New Key?

The registered manager is Lisa Jane Mayhew-Edwards.

Who owns New Key?

New Key is operated by KPW Newkey Ltd.

When was New Key last inspected?

The Care Quality Commission last inspected New Key on 10 March 2023.

Where is New Key located?

New Key is located in Totnes, United Kingdom.

When did New Key register with CQC?

New Key first registered on 10 December 2010.

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Location

10A Dart Marine Park, Steamer Quay Road, Totnes, Devon, TQ9 5ALOpen in Google Maps

Home-care agencies near Totnes

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Badges & awards

Information disclaimer. Information regarding New Key is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.