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Unclaimed listing CQC record · synced 13 October 2026

Muzaana Care Services Ltd

Hanworth Trading Estate, Hampton Road West, Feltham, TW13 6DH · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 5 March 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since March 2018.
  • Supports: older people (65+), people with dementia, physical disabilities and adults under 65
  • Local authority: Hounslow
  • Registered manager: Paulina Nanfuka Muwazi Lubega
  • Run by: Muzaana Care Services Ltd

The inspection record

Rated Good overall. Report published 5 March 2025.

“This service is a domiciliary care agency. It provides personal care to people living in their own houses and flats. At the time of our assessment, 19 people were using the service. Most people using the service were older adults.”

“Date of assessment: 29 January – 5 February 2025.”

Show the full assessment summaryHide the rest of the summary

“We carried out this assessment based on the date of our last rating. The last rating for this service was good (published 25 October 2019). The service remains good. People received safe care. Risks had been assessed and planned for. People received their medicines safely and as prescribed. There were enough staff and people were cared for by the same familiar staff, who knew them well. People’s needs had been assessed and they were able to make choices about their care. People were treated with kindness and respect. People were supported to learn skills and maintain independence. Staff felt well supported and had opportunities to learn about best practice. There were effective systems for monitoring and improving the quality of the service.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 8 August 2019, rated Good

Frequently asked questions

What services does Muzaana Care Services Ltd provide?

Muzaana Care Services Ltd is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Muzaana Care Services Ltd registered in?

Muzaana Care Services Ltd is registered in the Hounslow local authority area.

What is Muzaana Care Services Ltd's CQC rating?

Muzaana Care Services Ltd is rated Good by the Care Quality Commission (report published 5 March 2025). The full CQC inspection report is available at cqc.org.uk/location/1-4997224499.

Who is the registered manager at Muzaana Care Services Ltd?

The registered manager is Paulina Nanfuka Muwazi Lubega.

When was Muzaana Care Services Ltd last inspected?

The Care Quality Commission published its latest report on Muzaana Care Services Ltd on 5 March 2025.

Where is Muzaana Care Services Ltd located?

Muzaana Care Services Ltd is located in Feltham, United Kingdom.

When did Muzaana Care Services Ltd register with CQC?

Muzaana Care Services Ltd first registered on 26 March 2018.

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Location

Hanworth Trading Estate, Hampton Road West, Feltham, TW13 6DHOpen in Google Maps

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Information disclaimer. Information regarding Muzaana Care Services Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.