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Unclaimed listing CQC record · synced 13 October 2026

Mountbatton Care Ltd

62-68 Strand Road, Bootle, Merseyside, L20 4BG · View on map

This is the agency's office. Care is delivered in clients' own homes.

Personal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 8 December 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since October 2013.
  • Supports: physical disabilities, learning disabilities, mental health conditions, adults under 65, children and eating disorders
  • Local authority: Sefton
  • Registered manager: Martin James Croston
  • Run by: Mountbatton Care Ltd

The inspection record

Rated Good overall. Report published 8 December 2025.

“Date of Assessment: 15 October to 27 October 2025. Mountbatton Care Ltd is a care at home service providing personal care to people of all ages who live in their own homes. At the time of our assessment 65 people used the service. Not everyone who used the service received personal care. CQC onlyinspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.”

“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

Show the full assessment summaryHide the rest of the summary

“We undertook this assessment due to information we received about the safe management of medicines. We found people’s care was safe and people and were happy with the support they received from Mountbatton Care Ltd. Medicines were managed safely and needs of people were appropriately assessed. Staff had access to risk assessments and care plans which enabled them to provide safe and consistent care. People and their families were supported to make informed decisions about their care and staff understood the importance of gaining people’s consent during care visits. Systems were in place to protect people from the risk of abuse and lessons were learned from events which occurred. There were enough staff deployed to ensure staff could meet people’s needs. People received support from staff who were safely recruited, inducted and trained in relation to their specific care needs. This included when staff were supporting a person with a learning disability or an autistic person.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 29 May 2019, rated Good

Inspected 5 October 2016, rated Good

Frequently asked questions

What services does Mountbatton Care Ltd provide?

Mountbatton Care Ltd is registered with the Care Quality Commission to provide personal care.

Which local authority is Mountbatton Care Ltd registered in?

Mountbatton Care Ltd is registered in the Sefton local authority area.

What is Mountbatton Care Ltd's CQC rating?

Mountbatton Care Ltd is rated Good by the Care Quality Commission (report published 8 December 2025). The full CQC inspection report is available at cqc.org.uk/location/1-1024119613.

Who is the registered manager at Mountbatton Care Ltd?

The registered manager is Martin James Croston.

When was Mountbatton Care Ltd last inspected?

The Care Quality Commission published its latest report on Mountbatton Care Ltd on 8 December 2025.

Where is Mountbatton Care Ltd located?

Mountbatton Care Ltd is located in Bootle, United Kingdom.

When did Mountbatton Care Ltd register with CQC?

Mountbatton Care Ltd first registered on 22 October 2013.

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Location

62-68 Strand Road, Bootle, Merseyside, L20 4BGOpen in Google Maps

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Information disclaimer. Information regarding Mountbatton Care Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.