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Unclaimed listing CQC record · synced 10 November 2026

Mercie Grace

15b Syston Town Square, Syston, Leicester, LE7 1GZ · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home careNursing care at homePersonal care
Regulated by CQC · England Full report on the CQC website
Requires improvement Overall rating
InadequateRequires improvementGoodOutstanding
Safe Requires improvementWell-led Requires improvementCaring GoodResponsive GoodEffective Requires improvement

Inspected 6 November 2023

Contains public sector information licensed under the Open Government Licence v3.0.

Overview

Mercie Grace is a home care agency based in Leicester, Leicestershire (LE7). It is registered with CQC.

It provides personal care and support to people in their own homes. Its services also include dementia home care and nursing care at home. CQC records list its specialisms as Caring for adults over 65 yrs, Caring for adults under 65 yrs, Caring for children, Dementia, Learning disabilities, Mental health conditions and Physical disabilities. CQC records give its local authority as Leicestershire. CQC rated it Requires improvement at its last inspection, on 6 November 2023.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since April 2023.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, mental health conditions, adults under 65 and children
  • Local authority: Leicestershire
  • Registered manager: Bernard Muchabaiwa
  • Run by: Mercie Grace Care Limited

The inspection record

Rated Requires improvement overall. Inspected 6 November 2023.

Older reports from the CQC's previous inspection approach

Inspected 19 June 2021, rated Requires improvement

Inspected 22 May 2019, rated Good

Frequently asked questions

What services does Mercie Grace provide?

Mercie Grace is registered with the Care Quality Commission to provide dementia home care, nursing care at home and personal care.

Which local authority is Mercie Grace registered in?

Mercie Grace is registered in the Leicestershire local authority area.

What is Mercie Grace's CQC rating?

Mercie Grace is rated Requires improvement by the Care Quality Commission (inspected 6 November 2023). The full CQC inspection report is available at cqc.org.uk/location/1-15524988177.

Who is the registered manager at Mercie Grace?

The registered manager is Bernard Muchabaiwa.

Who owns Mercie Grace?

Mercie Grace is operated by Mercie Grace Care Limited.

When was Mercie Grace last inspected?

The Care Quality Commission last inspected Mercie Grace on 6 November 2023.

Where is Mercie Grace located?

Mercie Grace is located in Leicester, United Kingdom.

When did Mercie Grace register with CQC?

Mercie Grace first registered on 20 April 2023.

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Location

15b Syston Town Square, Syston, Leicester, LE7 1GZOpen in Google Maps

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Information disclaimer. Information regarding Mercie Grace is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.