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Unclaimed listing CQC record · synced 13 October 2026

Martin Grange

5 Otley Road, Harrogate, North Yorkshire, HG2 0DJ · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 26 March 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since July 2014.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
  • Local authority: North Yorkshire
  • Registered manager: Annette Clapham
  • Run by: Methodist Homes

The inspection record

Rated Good overall. Report published 26 March 2026.

“Date of assessment:09 February to 23February2026.This assessment was carried out remotely and we did not visit the office. Martin Grange is a domiciliary care agency registered to provide personal care to people in their own homes. Martin Grange is situated in an assisted living retirement community. At the time of our assessment there were10 people receiving support with personal care. CQC only inspects where people receive personal care.”

“People’s needs were assessed before they began receiving the service. The information gathered was used to ensure they received person-centred care and support, which was clearly documented in their care plans. Risk assessments were also completed to help minimise potential risks and ensure that people received safe and appropriate care.”

Show the full assessment summaryHide the rest of the summary

“People were safeguarded from the risk of harm and abuse. Staff supporting them had the knowledge and confidence to recognise safeguarding concerns and understood their responsibilities to report any accidents, incidents, or concerns appropriately.”

“People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests.”

“Medicines were handled and administered safely. Staff completed appropriate training in medicines management and had their competency assessed before they were permitted to support individuals with their medication.”

“Effective systems were established to oversee and monitor the quality of the service. Accidents, incidents and safeguarding concerns were regularly reviewed to promote safety and ensure appropriate action was taken when required. Both people using the service and staff were given opportunities to share their feedback. Feedback received reflected positive views about the overall management of the service.”

“ ”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 9 August 2017, rated Good

Inspected 18 August 2015, rated Good

Frequently asked questions

What services does Martin Grange provide?

Martin Grange is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Martin Grange registered in?

Martin Grange is registered in the North Yorkshire local authority area.

What is Martin Grange's CQC rating?

Martin Grange is rated Good by the Care Quality Commission (report published 26 March 2026). The full CQC inspection report is available at cqc.org.uk/location/1-1517312917.

Who is the registered manager at Martin Grange?

The registered manager is Annette Clapham.

Who owns Martin Grange?

Martin Grange is operated by Methodist Homes.

When was Martin Grange last inspected?

The Care Quality Commission published its latest report on Martin Grange on 26 March 2026.

Where is Martin Grange located?

Martin Grange is located in Harrogate, United Kingdom.

When did Martin Grange register with CQC?

Martin Grange first registered on 22 July 2014.

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Location

5 Otley Road, Harrogate, North Yorkshire, HG2 0DJOpen in Google Maps

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Information disclaimer. Information regarding Martin Grange is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.