Lydia Rose Care

“During this assessment we found leaders had established a clear vision for the service and a culture based on the values of kindness, dignity and reliability. Care was designed around people’s lives and preferences, rather than service routines. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability, respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. Leaders demonstrated an understanding of their responsibilities.”

“Staff were supported and well led, with systems in place to promote safe, consistent and person‑centred care. Leaders described a strong commitment to learning and improvement and had sufficient governance and oversight systems. The culture was open, compassionate and focused on delivering high‑quality care that achieved positive outcomes for people.”