J.C.Michael Groups Ltd Southend
479 London Road, Westcliff-on-sea, SS0 9LG · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since January 2024.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions, adults under 65 and children
- Local authority: Southend-on-Sea
- Registered manager: Linda Gayle Ellis
- Run by: J.C.Michael Groups Ltd
The inspection record
Rated Good overall. Report published 17 June 2026.
“Date of inspection 4 June to 10 June 2026.”
“J.C.Michael Groups Ltd Southend provides personal and nursing care to people who require support in their own homes. This service is a domiciliary care agency. At the time of inspection 25 people were being supported by the service.”
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“This was the first inspection of the service, and we carried out a comprehensive inspection. A short period of notice was given before the inspection to ensure the registered manager would be available in the office.”
“People received care that was person centred to their needs. There was a consistent team of staff who had received the appropriate training to support people. The appropriate employment checks were in place to ensure staff were suitable to work with vulnerable people. The registered manager provided supervision of staff and checked their competencies to fulfil their role.”
“People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.”
“The registered manager had good oversight of the service and the quality assurance systems in place supported this. Complaints were responded to quickly and full safeguarding investigation completed when indicated. Reviews were regularly completed and feedback obtained from people being supported.”
Frequently asked questions
What services does J.C.Michael Groups Ltd Southend provide?
J.C.Michael Groups Ltd Southend is registered with the Care Quality Commission to provide dementia home care, nursing care at home and personal care.
Which local authority is J.C.Michael Groups Ltd Southend registered in?
J.C.Michael Groups Ltd Southend is registered in the Southend-on-Sea local authority area.
What is J.C.Michael Groups Ltd Southend's CQC rating?
J.C.Michael Groups Ltd Southend is rated Good by the Care Quality Commission (report published 17 June 2026). The full CQC inspection report is available at cqc.org.uk/location/1-18389154223.
Who is the registered manager at J.C.Michael Groups Ltd Southend?
The registered manager is Linda Gayle Ellis.
Who owns J.C.Michael Groups Ltd Southend?
J.C.Michael Groups Ltd Southend is operated by J.C.Michael Groups Ltd.
When was J.C.Michael Groups Ltd Southend last inspected?
The Care Quality Commission published its latest report on J.C.Michael Groups Ltd Southend on 17 June 2026.
Where is J.C.Michael Groups Ltd Southend located?
J.C.Michael Groups Ltd Southend is located in Westcliff-on-sea, United Kingdom.
When did J.C.Michael Groups Ltd Southend register with CQC?
J.C.Michael Groups Ltd Southend first registered on 8 January 2024.
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Location
Home-care agencies near Westcliff-on-sea
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Information disclaimer. Information regarding J.C.Michael Groups Ltd Southend is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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