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Unclaimed listing CQC record · synced 3 November 2026

Independent Support

Enterprise Chambers, 276 Furlong Road, Stoke-on-trent, ST6 5UN · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Outstanding Overall rating
InadequateRequires improvementGoodOutstanding
Safe GoodWell-led OutstandingCaring OutstandingResponsive GoodEffective Good

Inspected 22 May 2019

Contains public sector information licensed under the Open Government Licence v3.0.

Overview

Independent Support is a home care agency based in Stoke-on-trent, Staffordshire (ST6). It is registered with CQC.

It provides personal care and support to people in their own homes. Its services also include dementia home care. CQC records list its specialisms as Caring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions and Physical disabilities. CQC records give its local authority as Stoke-on-Trent. CQC rated it Outstanding at its last inspection, on 22 May 2019.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since January 2014.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, mental health conditions and adults under 65
  • Local authority: Stoke-on-Trent
  • Registered manager: Victoria Ann Hill-Yates
  • Run by: Independent Support Limited

The inspection record

Rated Outstanding overall. Inspected 22 May 2019.

Older reports from the CQC's previous inspection approach

Inspected 3 November 2016, rated Good

Frequently asked questions

What services does Independent Support provide?

Independent Support is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Independent Support registered in?

Independent Support is registered in the Stoke-on-Trent local authority area.

What is Independent Support's CQC rating?

Independent Support is rated Outstanding by the Care Quality Commission (inspected 22 May 2019). The full CQC inspection report is available at cqc.org.uk/location/1-1134779073.

Who is the registered manager at Independent Support?

The registered manager is Victoria Ann Hill-Yates.

Who owns Independent Support?

Independent Support is operated by Independent Support Limited.

When was Independent Support last inspected?

The Care Quality Commission last inspected Independent Support on 22 May 2019.

Where is Independent Support located?

Independent Support is located in Stoke-on-trent, United Kingdom.

When did Independent Support register with CQC?

Independent Support first registered on 6 January 2014.

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Location

Enterprise Chambers, 276 Furlong Road, Stoke-on-trent, ST6 5UNOpen in Google Maps

Home-care agencies near Stoke-on-trent

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Information disclaimer. Information regarding Independent Support is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.