Home Instead Worthing and Steyning
31 Chapel Road, Worthing, BN11 1EG · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since April 2018.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: West Sussex
- Registered manager: Simon Michael McGee
- Run by: Worthing Home Care Limited
The inspection record
Rated Good overall. Report published 18 June 2026.
“Date of assessment: 23 February to 18 March 2026. Home Instead Worthing and Steyning provides personal care for people living in their own homes. The assessment was carried out as part of a routine assessment due to an aged rating. At the time of our assessment, 52 people were receiving the regulated activity of personal care. The provider supported people with a range of needs, including older people, people living with dementia and people with physical disabilities.”
“The provider is also registered to support people with a learning disability and autistic people. At the time of our assessment, the provider was not supporting anyone whose primary need related to a learning disability or autism. The provider demonstrated an approach to care which was person-centred, promoted people’s dignity, independence and choice, and reflected the principles of Right support, right care, right culture.”
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“People received safe, effective and person-centred care. People and their relatives gave consistently positive feedback about the service and told us they felt safe, comfortable and well supported. Staff treated people with dignity and respect and involved them in decisions about their care. Care was delivered by staff who knew people well, which supported continuity and helped people feel at ease. Care plans were personalised and updated when changes occurred. Staff understood people’s needs and responded appropriately. The provider worked with external professionals to support people’s health and wellbeing.”
“Systems were in place to support safety and oversight of the service. Risks to people were assessed and managed and staff understood how to recognise and report concerns. Medicines were managed safely and there were processes in place to monitor care delivery and identify areas for improvement.”
“Staff were supported to carry out their roles through training, supervision and access to support from the office team. Staff spoke positively about the support they received and told us they felt able to raise concerns. There was a positive and open culture within the service, and leaders were approachable and visible.”
“There was no registered manager in post at the time of the assessment. An application for a registered manager was in progress. Arrangements were in place to support the day-to-day management and oversight of the service. ”
Older reports from the CQC's previous inspection approach
Inspected 30 April 2019, rated Good
Frequently asked questions
What services does Home Instead Worthing and Steyning provide?
Home Instead Worthing and Steyning is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Home Instead Worthing and Steyning registered in?
Home Instead Worthing and Steyning is registered in the West Sussex local authority area.
What is Home Instead Worthing and Steyning's CQC rating?
Home Instead Worthing and Steyning is rated Good by the Care Quality Commission (report published 18 June 2026). The full CQC inspection report is available at cqc.org.uk/location/1-5026056281.
Who is the registered manager at Home Instead Worthing and Steyning?
The registered manager is Simon Michael McGee.
Who owns Home Instead Worthing and Steyning?
Home Instead Worthing and Steyning is operated by Worthing Home Care Limited.
When was Home Instead Worthing and Steyning last inspected?
The Care Quality Commission published its latest report on Home Instead Worthing and Steyning on 18 June 2026.
Where is Home Instead Worthing and Steyning located?
Home Instead Worthing and Steyning is located in Worthing, United Kingdom.
When did Home Instead Worthing and Steyning register with CQC?
Home Instead Worthing and Steyning first registered on 18 April 2018.
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Location
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Information disclaimer. Information regarding Home Instead Worthing and Steyning is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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