Home Instead
Suite 31 Cornwallis House, Howard Chase, Basildon, SS14 3BB · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since October 2012.
- Supports: older people (65+), people with dementia, learning disabilities and adults under 65
- Local authority: Essex
- Registered manager: Jenny Louise Knight
- Run by: AMZ Enterprises Ltd
The inspection record
Rated Good overall. Report published 22 July 2024.
“Home Instead Senior Care is a domiciliary care agency. At the time of our assessment, they were supporting approximately 44 people with the regulated activity of personal care. The assessment took place from the 5 June 2024 until 11 June 2024. We looked at 4 key questions, but we did not assess all quality statements during this assessment. For those areas we did not assess, we used the ratings awarded at the last inspection to calculate the overall rating.”
“People were provided with good quality care. Staff had received training to support people to live well. People felt safe, staff were caring, kind and responsive to their needs. Staff were supported in their roles and there were enough staff to support people safely. The service was well led with quality assurance processes working effectively.”
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“We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence, and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and/or who are autistic. The service met this guidance.”
Older reports from the CQC's previous inspection approach
Inspected 11 February 2019, rated Good
Inspected 5 July 2016, rated Good
Frequently asked questions
What services does Home Instead provide?
Home Instead is registered with the Care Quality Commission to provide dementia home care, nursing care at home and personal care.
Which local authority is Home Instead registered in?
Home Instead is registered in the Essex local authority area.
What is Home Instead's CQC rating?
Home Instead is rated Good by the Care Quality Commission (report published 22 July 2024). The full CQC inspection report is available at cqc.org.uk/location/1-490195165.
Who is the registered manager at Home Instead?
The registered manager is Jenny Louise Knight.
Who owns Home Instead?
Home Instead is operated by AMZ Enterprises Ltd.
When was Home Instead last inspected?
The Care Quality Commission published its latest report on Home Instead on 22 July 2024.
Where is Home Instead located?
Home Instead is located in Basildon, United Kingdom.
When did Home Instead register with CQC?
Home Instead first registered on 9 October 2012.
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Information disclaimer. Information regarding Home Instead is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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