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Unclaimed listing CQC record · synced 13 October 2026

Hilltop House (Domiciliary Care)

2 Heldhaw Road, Bury St Edmunds, Suffolk, IP32 7ER · View on map

This is the agency's office. Care is delivered in clients' own homes.

Personal care
Regulated by CQC · England Full report on the CQC website
Outstanding Overall rating
InadequateRequires improvementGoodOutstanding
Safe GoodWell-led OutstandingCaring OutstandingResponsive GoodEffective Good

Inspected 3 March 2020

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since July 2014.
  • Supports: physical disabilities and adults under 65
  • Local authority: Suffolk
  • Registered manager: Ignacio Rubén González Arroyo
  • Run by: Sanctuary Home Care Limited

The inspection record

Rated Outstanding overall. Inspected 3 March 2020.

Older reports from the CQC's previous inspection approach

Inspected 26 July 2017, rated Good

Inspected 11 May 2015, rated Good

Frequently asked questions

What services does Hilltop House (Domiciliary Care) provide?

Hilltop House (Domiciliary Care) is registered with the Care Quality Commission to provide personal care.

Which local authority is Hilltop House (Domiciliary Care) registered in?

Hilltop House (Domiciliary Care) is registered in the Suffolk local authority area.

What is Hilltop House (Domiciliary Care)'s CQC rating?

Hilltop House (Domiciliary Care) is rated Outstanding by the Care Quality Commission (inspected 3 March 2020). The full CQC inspection report is available at cqc.org.uk/location/1-1492095485.

Who is the registered manager at Hilltop House (Domiciliary Care)?

The registered manager is Ignacio Rubén González Arroyo.

Who owns Hilltop House (Domiciliary Care)?

Hilltop House (Domiciliary Care) is operated by Sanctuary Home Care Limited.

When was Hilltop House (Domiciliary Care) last inspected?

The Care Quality Commission last inspected Hilltop House (Domiciliary Care) on 3 March 2020.

Where is Hilltop House (Domiciliary Care) located?

Hilltop House (Domiciliary Care) is located in Bury St Edmunds, United Kingdom.

When did Hilltop House (Domiciliary Care) register with CQC?

Hilltop House (Domiciliary Care) first registered on 3 July 2014.

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Location

2 Heldhaw Road, Bury St Edmunds, Suffolk, IP32 7EROpen in Google Maps

Home-care agencies near Bury St Edmunds

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Information disclaimer. Information regarding Hilltop House (Domiciliary Care) is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.