Highland Care UK Limited
163A Plaistow Road, Stratford Newham, London, E15 3ET · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since October 2015.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65 and children
- Local authority: Newham
- Registered manager: Adebayo Oshuntoki
- Run by: Highland Care UK Limited
The inspection record
Rated Good overall. Report published 18 August 2026.
“Date of Assessment: 18 March to 27 April 2026. The service is a care at home service providing support to adults of all ages living with dementia, mental health conditions, a physical disability or sensory impairment. At the time of the assessment, there were no children receiving a service. Not everyone using the service was receiving personal care. CQC only inspects where people are receiving regulated activities including personal care. This is help with tasks related to personal hygiene and eating. Where they do, we consider any wider social care provided. At the time of the assessment, 60 people were receiving support with personal care.”
“People were kept safe from the risk of harm and abuse. People were involved in assessments of their needs which included risk management plans. Care plans were detailed and took account of people’s communication, personal and health needs. People received person-centred care which considered their preferences. Staff monitored people’s nutrition and hydration to ensure they had enough to eat and drink.”
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“The provider had systems in place to obtain feedback from people and relatives about the quality of the service provided. People were supported to work towards their goals and achieve good outcomes. Policies and procedures were in place which gave guidance to staff about how to deliver effective care.”
“Managers and staff had a shared vision and culture based on listening, learning and trust. Staff were offered a variety of training opportunities. Managers were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt able to raise concerns or make suggestions to improve the service. Theprovidersupported staff wellbeing.”
“We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At the time of the assessment, the service was not supporting any autistic people or people with a learning disability, but the provider had regard to ‘Right support, right care, right culture’.”
“This was a planned comprehensive assessment of all quality statements under the key questions of safe, effective, caring, responsive and well-led.”
Frequently asked questions
What services does Highland Care UK Limited provide?
Highland Care UK Limited is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Highland Care UK Limited registered in?
Highland Care UK Limited is registered in the Newham local authority area.
What is Highland Care UK Limited's CQC rating?
Highland Care UK Limited is rated Good by the Care Quality Commission (report published 18 August 2026). The full CQC inspection report is available at cqc.org.uk/location/1-2237647508.
Who is the registered manager at Highland Care UK Limited?
The registered manager is Adebayo Oshuntoki.
When was Highland Care UK Limited last inspected?
The Care Quality Commission published its latest report on Highland Care UK Limited on 18 August 2026.
Where is Highland Care UK Limited located?
Highland Care UK Limited is located in London, United Kingdom.
When did Highland Care UK Limited register with CQC?
Highland Care UK Limited first registered on 16 October 2015.
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Home-care agencies near London
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Information disclaimer. Information regarding Highland Care UK Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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