Hallam24 Healthcare
12B Station Road, Chapeltown, Sheffield, South Yorkshire, S35 2XH · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since June 2014.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65, substance misuse and eating disorders
- Local authority: Sheffield
- Registered manager: Success Mugwidi
- Run by: Hallam24 Healthcare Ltd
The inspection record
Rated Good overall. Report published 12 May 2025.
“Date of Assessment: 24 April to 1 May 2025. Hallam 24 Healthcare is a domiciliary care agency providing personal care to people in their own homes. The location is also registered to provide supported living, but at the time of this assessment nobody was using this regulated activity. At the time of the assessment 57 people were receiving a service. The service provides support to younger adults and older people, some of whom are living with dementia.”
“People were supported by caring staff who took the time to get to know them and understand how they liked care and support to be delivered. People were supported by a consistent team of staff. Individual risks to people were also managed safely. Care records included details of the risks to people's safety and how they were to be supported to minimise those risks. People were involved with this process.”
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“Staff and managers understood their duty to safeguard people from abuse and protect them from harm. Staff had been trained to recognise and report the signs of abuse. Medicines were managed safely. Infection control was considered. The principles of the Mental Capacity Act were understood. The provider used an electronic call monitoring system for care visits, requiring staff to log in at the start and end of each visit. The system showed that some visits started late or were shorter than scheduled, making it difficult to confirm that all calls were completed as planned. Audits were undertaken to ensure issues identified were acted on swiftly. People's views were sought to monitor and improve the service delivery.”
Older reports from the CQC's previous inspection approach
Inspected 21 July 2021, rated Requires improvement
Inspected 13 February 2019, rated Requires improvement
Inspected 16 August 2016, rated Good
Frequently asked questions
What services does Hallam24 Healthcare provide?
Hallam24 Healthcare is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Hallam24 Healthcare registered in?
Hallam24 Healthcare is registered in the Sheffield local authority area.
What is Hallam24 Healthcare's CQC rating?
Hallam24 Healthcare is rated Good by the Care Quality Commission (report published 12 May 2025). The full CQC inspection report is available at cqc.org.uk/location/1-1457817223.
Who is the registered manager at Hallam24 Healthcare?
The registered manager is Success Mugwidi.
Who owns Hallam24 Healthcare?
Hallam24 Healthcare is operated by Hallam24 Healthcare Ltd.
When was Hallam24 Healthcare last inspected?
The Care Quality Commission published its latest report on Hallam24 Healthcare on 12 May 2025.
Where is Hallam24 Healthcare located?
Hallam24 Healthcare is located in Sheffield, United Kingdom.
When did Hallam24 Healthcare register with CQC?
Hallam24 Healthcare first registered on 20 June 2014.
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Home-care agencies near Sheffield
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Information disclaimer. Information regarding Hallam24 Healthcare is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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