Greenwrite Healthcare

“The service was previously in breach of legal regulations in relation to safe care and treatment, fit and proper persons employed and good governance. While improvements have been made and the service was no longer in breach of fit and proper persons employed. The service was still in breach of the legal regulation relating to safe care and treatment and good governance. We also identified additional breach of legislation in relation to safeguarding service users from abuse and improper treatment.”

“In instances where CQC has begun a process of regulatory action, we may publish this information on our website after any representations and/or appeals have been concluded, if the action has been taken forward.”

“At this inspection, the service has been rated requires improvement.”

“The inspection was carried out by 2 inspectors.”

“The service had enough staff employed to keep people safe. Pre-employment checks were carried out to ensure recruitment was safe. Staff had received inductions and relevant training to support people safely.”

“People had care plans and risk assessments in place; however, we found some risk assessments did not contain sufficient information for staff to keep people safe from the risk of avoidable harm. The service had a range of policies and procedures in place for staff to follow to work towards keeping people safe and keeping the service running smoothly.”

“The service had audits in place; however, audits did not pick up on some of the issues found at the inspection with people’s Medicines Administration Records (MAR), and assessments. Staff told us they were happy with the management team, and with working at the service. They told us they were supported by the registered manager.”

“Staff told us they were happy with the management team, and with working at the service. They told us they were supported by the registered manager.”