GPS Care Services

“Date of Assessment: 5 June to 17 June 2025. GPS Care Services is a domiciliary care agency providing personal care to people living in their own homes. At the time of the assessment 9 people were receiving personal care. The service provides support to younger adults and older people, some of whom were living with dementia. This assessment took place due to the length of time since the last inspection, and to follow up on previous inspection findings. We rated this service under our previous methodology in July 2022 where it was inspected and rated as requires improvement overall. At this assessment we reviewed all 5 key questions and rated the provider good overall. The provider was previously in breach of the legal regulation in relation to good governance. Improvements were found at this assessment and the provider was no longer in breach of this regulation. People were supported by caring staff who knew them well and followed their wishes. Managers at the service undertook regular monitoring of the care provided to ensure ongoing quality, this included spot checks and monitoring their online systems. Staff received training to enable them to deliver care that was safe and in line with current best practice. Staff told us they felt supported by the management team at the service. Managers at the service worked well with health and social care services in the local area.”