Flexy Care – Main Office
17 George Street, Stroud, GL5 3DP · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since January 2023.
- Supports: older people (65+), people with dementia, physical disabilities and adults under 65
- Local authority: Gloucestershire
- Registered manager: Motlabaile Thelma Moutloatse
- Run by: Flexy Care Limited
The inspection record
Rated Good overall. Report published 28 April 2026.
“This assessment took place between 10 March to 26 March 2026. Flexy Care - Main office is a homecare service providing the regulated activities of personal care to people living in their own homes. CQC only inspects the service being received by people provided with 'personal care’; such as help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.”
“This service had not been inspected since their registration; therefore, we assessed all quality statements across the safe, effective, caring, responsive and well-led key questions.”
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“At the time of our assessment, the service supported a small number of people; therefore, we were unable to fully evidence all the quality statements as part of assessment methodology. However, after reviewing the provider’s documentation and policies and speaking with the registered manager and staff, we are confident the service was compliant in the quality statements that had limited evidence to support compliance.”
“The registered manager and staff knew people well and were able to monitor the quality of care being provided through their care delivery and promptly act on any concerns. Systems were in place to manage incidents, complaints and safeguarding concerns and to drive improvement. People received personalised care based on their initial assessment, care needs and preferences.”
“The registered manager and staff worked in partnership with other care providers to ensure continuity of care for people.”
“There were enough staff to support people, and staff had been appropriately inducted and trained before they started to carry out their role. Staff said they felt supported, trained and could approach the registered manager for advice and support. The registered manager immediately addressed our concerns about staff recruitment records and staff’s learning disability training.”
“The provider acknowledge that their governance systems would need to be developed if the service expanded in the future to ensure there was effective monitoring in place. The registered manager was responsive to our feedback during the assessment and shared with us the actions they planned to take to improve oversight of the service.”
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Frequently asked questions
What services does Flexy Care – Main Office provide?
Flexy Care – Main Office is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Flexy Care – Main Office registered in?
Flexy Care – Main Office is registered in the Gloucestershire local authority area.
What is Flexy Care – Main Office's CQC rating?
Flexy Care – Main Office is rated Good by the Care Quality Commission (report published 28 April 2026). The full CQC inspection report is available at cqc.org.uk/location/1-14548097371.
Who is the registered manager at Flexy Care – Main Office?
The registered manager is Motlabaile Thelma Moutloatse.
Who owns Flexy Care – Main Office?
Flexy Care – Main Office is operated by Flexy Care Limited.
When was Flexy Care – Main Office last inspected?
The Care Quality Commission published its latest report on Flexy Care – Main Office on 28 April 2026.
Where is Flexy Care – Main Office located?
Flexy Care – Main Office is located in Stroud, United Kingdom.
When did Flexy Care – Main Office register with CQC?
Flexy Care – Main Office first registered on 16 January 2023.
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Location
Home-care agencies near Stroud
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Information disclaimer. Information regarding Flexy Care – Main Office is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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