Bluebird Care (Stroud and Cirencester)

“Staff were recruited safely and had effective support and supervision. This created a positive staff team who had a good understanding of the provider’s values and worked hard to enable privacy, choice and independence in people’s care. Staff had access to appropriate training and demonstrated the skills and knowledge required for their roles.”

“The service had effective systems to share important information with the staff team and to ensure staff were supported.”

“The service had good systems to ensure people’s needs were assessed and their care was effectively planned. Staff demonstrated knowledge about the needs of people they supported and were familiar with signs or symptoms which might suggest a person was unwell or experiencing a deterioration in their health.”

“People received their medicines as prescribed by staff who were trained and assessed as competent to do so.”

“We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”

“ ”