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Unclaimed listing CQC record · synced 13 October 2026

FastFallsResponse Ltd

10 High Street, Room 14, Second Floor, Poole, BH15 1BP · View on map

This is the agency's office. Care is delivered in clients' own homes.

Personal care
Regulated by CQC · England Full report on the CQC website
Requires improvement Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is not performing as well as it should and we have told the service how it must improve.” Read the CQC report

Safe Requires improvementEffective GoodCaring GoodResponsive GoodWell-led Requires improvement

Report published 9 October 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since December 2023.
  • Supports: older people (65+), people with dementia, physical disabilities, sensory impairment and adults under 65
  • Local authority: Bournemouth, Christchurch and Poole
  • Registered manager: Mihai Goga
  • Run by: FastFallsResponse Ltd

The inspection record

Rated Requires improvement overall. Report published 9 October 2026.

“Date of assessment: 1 to 3 September 2026.”

“FastFallsResponse Ltd is a homecare service providing a regulated activity of personal care. The service was providing care and support to people in their own homes. Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection the service was supporting 14 people who were receiving personal care.”

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“This inspection was prompted by concerns we received about the safety of care provided. We found 1 breach of regulation in relation to good governance. The provider failed to identify shortfalls found at this inspection in relation to recruitment, risk assessments, incidents and accidents and governance systems. The provider was responsive during the inspection and started to make the necessary changes. We asked the provider for an action plan in response to the shortfalls found at this inspection.”

“People were supported by a consistent staff team which supported continuity of care. Staff told us they enjoyed their job. People gave consistently positive feedback and told us staff were like family to them. We were told staff were kind and caring and would always ask is there anything else they could do for the person before the end of their visit. People were involved in their care and asked for their feedback.”

The Care Quality Commission · Read the CQC report

Frequently asked questions

What services does FastFallsResponse Ltd provide?

FastFallsResponse Ltd is registered with the Care Quality Commission to provide personal care.

Which local authority is FastFallsResponse Ltd registered in?

FastFallsResponse Ltd is registered in the Bournemouth, Christchurch and Poole local authority area.

What is FastFallsResponse Ltd's CQC rating?

FastFallsResponse Ltd is rated Requires improvement by the Care Quality Commission (report published 9 October 2026). The full CQC inspection report is available at cqc.org.uk/location/1-18040958631.

Who is the registered manager at FastFallsResponse Ltd?

The registered manager is Mihai Goga.

When was FastFallsResponse Ltd last inspected?

The Care Quality Commission published its latest report on FastFallsResponse Ltd on 9 October 2026.

Where is FastFallsResponse Ltd located?

FastFallsResponse Ltd is located in Poole, United Kingdom.

When did FastFallsResponse Ltd register with CQC?

FastFallsResponse Ltd first registered on 7 December 2023.

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Location

10 High Street, Room 14, Second Floor, Poole, BH15 1BPOpen in Google Maps

Home-care agencies near Poole

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Information disclaimer. Information regarding FastFallsResponse Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.