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Unclaimed listing CQC record · synced 13 October 2026

Essex and Suffolk Quality Care Ltd

Crosslands Farm, St Osyth, Clacton On Sea, Essex, CO16 8HJ · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 11 June 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since January 2012.
  • Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions and adults under 65
  • Local authority: Essex
  • Registered manager: Katie Anne Desborough
  • Run by: Essex and Suffolk Quality Care Ltd

The inspection record

Rated Good overall. Report published 11 June 2025.

“Essex and Suffolk Quality Care provides personal care and support to people who require assistance in their own home. This service is a domiciliary care agency. At the time of our assessment 37 people were being supported by the service. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.”

“At our last assessment on 19 May 2022, we found the provider was in breach of the regulations in relation to person centred care, safe care and treatment, safeguarding people from harm, good governance and safe recruitment. We carried out an announced on-site comprehensive assessment on 14 May 2025, offsite activity started on 12 May 2025 and ended on 20 May 2025 to review improvements made since the last assessment. We found the provider had made improvements in all areas and was no longer in breach of the regulations. The registered manager now had systems in place to monitor the service, which provided good oversight to monitor and improve outcomes for people.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 19 May 2022, rated Requires improvement

Inspected 30 December 2019, rated Requires improvement

Inspected 26 October 2016, rated Good

Frequently asked questions

What services does Essex and Suffolk Quality Care Ltd provide?

Essex and Suffolk Quality Care Ltd is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Essex and Suffolk Quality Care Ltd registered in?

Essex and Suffolk Quality Care Ltd is registered in the Essex local authority area.

What is Essex and Suffolk Quality Care Ltd's CQC rating?

Essex and Suffolk Quality Care Ltd is rated Good by the Care Quality Commission (report published 11 June 2025). The full CQC inspection report is available at cqc.org.uk/location/1-282111399.

Who is the registered manager at Essex and Suffolk Quality Care Ltd?

The registered manager is Katie Anne Desborough.

When was Essex and Suffolk Quality Care Ltd last inspected?

The Care Quality Commission published its latest report on Essex and Suffolk Quality Care Ltd on 11 June 2025.

Where is Essex and Suffolk Quality Care Ltd located?

Essex and Suffolk Quality Care Ltd is located in Clacton On Sea, United Kingdom.

When did Essex and Suffolk Quality Care Ltd register with CQC?

Essex and Suffolk Quality Care Ltd first registered on 11 January 2012.

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Location

Crosslands Farm, St Osyth, Clacton On Sea, Essex, CO16 8HJOpen in Google Maps

Home-care agencies near Clacton On Sea

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Information disclaimer. Information regarding Essex and Suffolk Quality Care Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.