Enriching Healthcare Ltd
Town Square Office 2B, Willow Brook Centre, Bradley Stoke, Bristol, BS32 8FB · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since July 2022.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: South Gloucestershire
- Registered manager: Valerie Hazel Godsall
- Run by: Enriching Healthcare Ltd
The inspection record
Rated Good overall. Report published 10 December 2025.
“Date of assessment: 14 October 2025 to 23 October 2025.”
“Enriching Healthcare Ltd also known as Heritage Healthcare Bristol is a domiciliary care service registered to provide personal care to individuals living in their own homes. We undertook visits to the service on the, 14, 15 and 20 October 2025. CQC only inspects where people receive personal care. Personal care is help with tasks related to personal hygiene and eating. At the time of the inspection the service supported 20 people with personal care. This is the first inspection of the service and we reviewed all quality statements at this assessment. Our overall rating for this service is good.”
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“We gathered information from relatives, the registered manager, and care staff. We sought feedback from health and social care professionals and had feedback from 3 we contacted.”
“At this assessment, we found a breach of regulation of good governance. As the provider’s quality assurance systems had not identified shortfalls found during the inspection. This included; improvements to some people’s care plans, medicines documentation, where 1 person needed best interest decisions and to some other aspects of the management of the service such as recruitment checks and where some staff needed specific training.”
“Although we found shortfalls during our inspection, feedback from people and relatives about the care and support provided to them was positive. All staff felt it was a nice place to work and the support provided by the management of the service was good. Staff provided people with choice and control and they provided care that respected their wishes. The registered manager had a diverse workforce and they supported staff with their individual needs.”
“We have asked the provider for an action plan in response to the concerns found at this assessment.”
Frequently asked questions
What services does Enriching Healthcare Ltd provide?
Enriching Healthcare Ltd is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Enriching Healthcare Ltd registered in?
Enriching Healthcare Ltd is registered in the South Gloucestershire local authority area.
What is Enriching Healthcare Ltd's CQC rating?
Enriching Healthcare Ltd is rated Good by the Care Quality Commission (report published 10 December 2025). The full CQC inspection report is available at cqc.org.uk/location/1-13653886743.
Who is the registered manager at Enriching Healthcare Ltd?
The registered manager is Valerie Hazel Godsall.
When was Enriching Healthcare Ltd last inspected?
The Care Quality Commission published its latest report on Enriching Healthcare Ltd on 10 December 2025.
Where is Enriching Healthcare Ltd located?
Enriching Healthcare Ltd is located in Bristol, United Kingdom.
When did Enriching Healthcare Ltd register with CQC?
Enriching Healthcare Ltd first registered on 29 July 2022.
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Information disclaimer. Information regarding Enriching Healthcare Ltd is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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