Sylviancare South Gloucester
Equinox South, Great Park Road, Bradley Stoke, Bristol, Avon, BS32 4QL · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since December 2022.
- Supports: older people (65+), people with dementia, physical disabilities, mental health conditions and adults under 65
- Local authority: South Gloucestershire
- Registered manager: Jerry Kow Bosu
- Run by: Openarms Housing Ltd
The inspection record
Rated Good overall. Report published 6 May 2025.
“Sylviancare South Gloucester is a domiciliary care service registered to provide personal care to individuals living in their own homes. CQC only inspects where people receive personal care. Personal care is help with tasks related to personal hygiene and eating. At the time of the inspection the service supported 13 people with personal care. This is the first inspection of the service. Date of assessment: 3 March 2025 to 14 March 2025.”
“We gathered information from people who use the service, relatives, the registered manager, the senior manager, the care co-ordinator and quality lead and care staff. We sought feedback from health and social care professionals although we had no response from those we contacted.”
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“We reviewed 34 quality statements. At this assessment we found a breach of good governance as improvements were needed to the service’s quality assurance systems.”
“We found shortfalls to people’s care plans as guidance was needed for people’s individual needs such as diabetes, stoma and catheter care and moving and handling risk assessments. Improvements were also needed to how incidents, accidents and safeguarding concerns were logged and what actions were needed. Staff were recruited safely and staff received training, supervision and weekly support meetings. Staff were supported to undertake further development opportunities. People and relatives said the support provided by staff was good. All staff felt the management of the service was approachable, supportive and they could raise anything with them. People were supported by staff who gave them choice and control and who respected their wishes. There was a diverse workforce and the registered manager met with staff regularly so they could discuss any learning outcomes.”
“We have asked the provider for an action plan in response to some of the concerns found at this assessment.”
Frequently asked questions
What services does Sylviancare South Gloucester provide?
Sylviancare South Gloucester is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Sylviancare South Gloucester registered in?
Sylviancare South Gloucester is registered in the South Gloucestershire local authority area.
What is Sylviancare South Gloucester's CQC rating?
Sylviancare South Gloucester is rated Good by the Care Quality Commission (report published 6 May 2025). The full CQC inspection report is available at cqc.org.uk/location/1-14573534497.
Who is the registered manager at Sylviancare South Gloucester?
The registered manager is Jerry Kow Bosu.
Who owns Sylviancare South Gloucester?
Sylviancare South Gloucester is operated by Openarms Housing Ltd.
When was Sylviancare South Gloucester last inspected?
The Care Quality Commission published its latest report on Sylviancare South Gloucester on 6 May 2025.
Where is Sylviancare South Gloucester located?
Sylviancare South Gloucester is located in Bristol, United Kingdom.
When did Sylviancare South Gloucester register with CQC?
Sylviancare South Gloucester first registered on 13 December 2022.
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Location
Home-care agencies near Bristol
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Information disclaimer. Information regarding Sylviancare South Gloucester is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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