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Unclaimed listing CQC record · synced 13 October 2026

ELY DIOCESAN ASSOCIATION FOR DEAF PEOPLE (Cambridgeshire Deaf Association)

Saxongate Lilac Office, 1st Floor, High Street, Huntingdon, PE29 3RR · View on map

This is the agency's office. Care is delivered in clients' own homes.

Personal care
Regulated by CQC · England Full report on the CQC website
Outstanding Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing exceptionally well.” Read the CQC report

Safe GoodEffective GoodCaring OutstandingResponsive OutstandingWell-led Good

Report published 10 March 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

The inspection record

Rated Outstanding overall. Report published 10 March 2025.

“ELY DIOCESAN ASSOCIATION FOR DEAF PEOPLE (Cambridgeshire Deaf Association) is a domiciliary care service providing personal care to people living in their own houses or flats. It provides a service to older and younger adults primarily living in the Deaf Community. At the beginning of the assessment, 8 people were being supported with personal care by the service.”

“Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.”

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“We completed visits to the service on 25 June, 21 August and 4 December 2024. This was an announced assessment. The registered manager was told an assessment would be starting 48hrs beforehand. Our offsite assessment was concluded on 18 December 2024. This assessment was undertaken by 2 inspectors, and we looked at 16 quality statements and found areas of good practice.”

“We found some areas of governance and oversight required improvement during this assessment. Those areas included implementing additional care plans and risk assessments for people with specific health conditions. Furthermore, some staff competency assessments were overdue for medicines administration and safe manual handling. Areas which required improvement were acted upon by the registered manager during the assessment timeframe, and these were reviewed by us prior to concluding the assessment process.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 29 July 2021, rated Outstanding

Frequently asked questions

What services does ELY DIOCESAN ASSOCIATION FOR DEAF PEOPLE (Cambridgeshire Deaf Association) provide?

ELY DIOCESAN ASSOCIATION FOR DEAF PEOPLE (Cambridgeshire Deaf Association) is registered with the Care Quality Commission to provide personal care.

Which local authority is ELY DIOCESAN ASSOCIATION FOR DEAF PEOPLE (Cambridgeshire Deaf Association) registered in?

ELY DIOCESAN ASSOCIATION FOR DEAF PEOPLE (Cambridgeshire Deaf Association) is registered in the Cambridgeshire local authority area.

What is ELY DIOCESAN ASSOCIATION FOR DEAF PEOPLE (Cambridgeshire Deaf Association)'s CQC rating?

ELY DIOCESAN ASSOCIATION FOR DEAF PEOPLE (Cambridgeshire Deaf Association) is rated Outstanding by the Care Quality Commission (report published 10 March 2025). The full CQC inspection report is available at cqc.org.uk/location/1-6957380789.

Who is the registered manager at ELY DIOCESAN ASSOCIATION FOR DEAF PEOPLE (Cambridgeshire Deaf Association)?

The registered manager is Andrew John Palmer.

When was ELY DIOCESAN ASSOCIATION FOR DEAF PEOPLE (Cambridgeshire Deaf Association) last inspected?

The Care Quality Commission published its latest report on ELY DIOCESAN ASSOCIATION FOR DEAF PEOPLE (Cambridgeshire Deaf Association) on 10 March 2025.

Where is ELY DIOCESAN ASSOCIATION FOR DEAF PEOPLE (Cambridgeshire Deaf Association) located?

ELY DIOCESAN ASSOCIATION FOR DEAF PEOPLE (Cambridgeshire Deaf Association) is located in Huntingdon, United Kingdom.

When did ELY DIOCESAN ASSOCIATION FOR DEAF PEOPLE (Cambridgeshire Deaf Association) register with CQC?

ELY DIOCESAN ASSOCIATION FOR DEAF PEOPLE (Cambridgeshire Deaf Association) first registered on 31 May 2019.

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Location

Saxongate Lilac Office, 1st Floor, High Street, Huntingdon, PE29 3RROpen in Google Maps

Home-care agencies near Huntingdon

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Information disclaimer. Information regarding ELY DIOCESAN ASSOCIATION FOR DEAF PEOPLE (Cambridgeshire Deaf Association) is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.