Diverse Abilities Plus – Supported Living

“Diverse Abilities Plus – Supported Living is a domiciliary care and supported living service that supports adults with a learning disability and who may be autistic. It provided personal care to 33 people at the time of the inspection.”

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“We carried out this inspection to check the provider had rectified the shortfalls we identified at our previous inspection in February 2023.”

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“The service had made improvements and is no longer in breach of regulations. The registered managers now had oversight of the service. They ensured CQC were notified of any reportable incidents. There were effective systems for assessing, monitoring and improving the quality and safety of the service. They had rectified shortfalls we identified at our previous inspection.”

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“Staff treated people with respect and kindness, upholding their privacy and dignity. Care and support maximised people’s choice, control and independence. Staff worked in partnership with people, families and professionals to plan and deliver care tailored to people's individual needs and preferences.”

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“Staff had training and support to maintain the skills and confidence needed for safe, effective working. Their roles and responsibilities were clear.”

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“We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.”