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Unclaimed listing CQC record · synced 13 October 2026

Custom Care (Cannock)

First Floor Office Suite, Office 18 Heritage Park, Hayes Way, Cannock, WS11 7LT · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Requires improvement Overall rating
InadequateRequires improvementGoodOutstanding
Safe Requires improvementWell-led Requires improvementCaring GoodResponsive GoodEffective Good

Inspected 27 January 2020

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since December 2017.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
  • Local authority: Staffordshire
  • Registered manager: Hayley Janet Latham
  • Run by: London Care Limited

The inspection record

Rated Requires improvement overall. Inspected 27 January 2020.

Older reports from the CQC's previous inspection approach

Inspected 4 January 2019, rated Requires improvement

Frequently asked questions

What services does Custom Care (Cannock) provide?

Custom Care (Cannock) is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Custom Care (Cannock) registered in?

Custom Care (Cannock) is registered in the Staffordshire local authority area.

What is Custom Care (Cannock)'s CQC rating?

Custom Care (Cannock) is rated Requires improvement by the Care Quality Commission (inspected 27 January 2020). The full CQC inspection report is available at cqc.org.uk/location/1-4569841151.

Who is the registered manager at Custom Care (Cannock)?

The registered manager is Hayley Janet Latham.

Who owns Custom Care (Cannock)?

Custom Care (Cannock) is operated by London Care Limited.

When was Custom Care (Cannock) last inspected?

The Care Quality Commission last inspected Custom Care (Cannock) on 27 January 2020.

Where is Custom Care (Cannock) located?

Custom Care (Cannock) is located in Cannock, United Kingdom.

When did Custom Care (Cannock) register with CQC?

Custom Care (Cannock) first registered on 5 December 2017.

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Location

First Floor Office Suite, Office 18 Heritage Park, Hayes Way, Cannock, WS11 7LTOpen in Google Maps

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Information disclaimer. Information regarding Custom Care (Cannock) is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.