Cornwall Home Care Limited
1 Crescent Lane, Newquay, TR7 1FZ · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since October 2023.
- Supports: older people (65+), people with dementia, physical disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Cornwall
- Registered manager: Karla Evident
- Run by: Cornwall Home Care Limited
The inspection record
Rated Requires improvement overall. Report published 30 September 2026.
“Dates of assessment: 27 to 29 July 2026”
“Cornwall Home Care Ltd is a Domiciliary Care Agency (DCA) providing personal care to people living in their own homes. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal care and/or support with eating or drinking. Where they do, we also consider any wider social care provided.”
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“At this inspection we found breaches in regulations relating to safe care and treatment, recruitment and good governance.”
“At the time of the assessment the service supported 8 people. Everyone who used the service received the regulated activity of personal care. Visits were a minimum of 15 minutes.”
“The service supported people with dementia, physical disabilities and sensory impairments.”
“Care plans were out of date and did not always reflect people’s needs. Risk assessments did not guide staff on how to support people with dementia or at risk of falls. Prescribed medicines were missing from Medicine Administration Records (MAR) or lacked guidance for care staff to follow. Systems for safe recruitment had not always been followed.”
“There were enough staff to support people. There were records available to evidence staff training had taken place. One staff member did not have an induction and had not completed training in core subjects the provider identified as necessary.”
“Incidents were not always recorded and there was no oversight of accidents and incidents to enable registered managers to identify patterns.”
“Staff respected people’s choices and listened to, and acted upon, their requests and demonstrated compassionate and person-centred care.”
“In instances where CQC has begun a process of regulatory action, we may publish this information on our website after any representations and/or appeals have been concluded, if the action has been taken forward.”
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Frequently asked questions
What services does Cornwall Home Care Limited provide?
Cornwall Home Care Limited is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Cornwall Home Care Limited registered in?
Cornwall Home Care Limited is registered in the Cornwall local authority area.
What is Cornwall Home Care Limited's CQC rating?
Cornwall Home Care Limited is rated Requires improvement by the Care Quality Commission (report published 30 September 2026). The full CQC inspection report is available at cqc.org.uk/location/1-17706746403.
Who is the registered manager at Cornwall Home Care Limited?
The registered manager is Karla Evident.
When was Cornwall Home Care Limited last inspected?
The Care Quality Commission published its latest report on Cornwall Home Care Limited on 30 September 2026.
Where is Cornwall Home Care Limited located?
Cornwall Home Care Limited is located in Newquay, United Kingdom.
When did Cornwall Home Care Limited register with CQC?
Cornwall Home Care Limited first registered on 2 October 2023.
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Location
Home-care agencies near Newquay
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Information disclaimer. Information regarding Cornwall Home Care Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
01637520263