Continuity Healthcare Services Private Limited
Cross Keys House, 22 Queen Street, Salisbury, Wiltshire, SP1 1EY · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since August 2023.
- Supports: older people (65+) and adults under 65
- Local authority: Wiltshire
- Registered manager: Arafa Begum
- Run by: Continuity Healthcare Services Ltd
The inspection record
Rated Good overall. Report published 1 June 2026.
“Date of Assessment: 20 April 2026. Continuity Healthcare Services Private Limited is a home care service providing personal care for adults. This inspection was carried out in response to the rating of requires improvement at the last inspection. At this inspection we found the provider had made improvements and was no longer in breach of regulations.”
“The provider had taken action to address the shortfalls identified at the last inspection. The service now had effective systems to ensure people were supported by staff who were competent, skilled and experienced. Staff had received effective training to help them support people. Staffing levels and scheduling of care calls meant staff generally arrived on time to provide care for people. When staff were running late, people were now informed of the delay to their call.”
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“People had now been supported to develop clear risk assessments and management plans, setting out support they needed to safely manage risks they faced. The plans had been developed with relevant professionals and had been regularly reviewed and updated as people’s needs changed. Staff demonstrated a good understanding of the risks people faced and how to support them safely.”
“People were supported to take their medicines safely. Incidents and accidents were clearly recorded and reviewed by managers to ensure any learning was implemented.”
“Members of the management team demonstrated they had the skills, knowledge and experience to lead effectively. Governance systems were now effective in identifying shortfalls in the service and ensuring improvements were made.”
Frequently asked questions
What services does Continuity Healthcare Services Private Limited provide?
Continuity Healthcare Services Private Limited is registered with the Care Quality Commission to provide personal care.
Which local authority is Continuity Healthcare Services Private Limited registered in?
Continuity Healthcare Services Private Limited is registered in the Wiltshire local authority area.
What is Continuity Healthcare Services Private Limited's CQC rating?
Continuity Healthcare Services Private Limited is rated Good by the Care Quality Commission (report published 1 June 2026). The full CQC inspection report is available at cqc.org.uk/location/1-17074500145.
Who is the registered manager at Continuity Healthcare Services Private Limited?
The registered manager is Arafa Begum.
Who owns Continuity Healthcare Services Private Limited?
Continuity Healthcare Services Private Limited is operated by Continuity Healthcare Services Ltd.
When was Continuity Healthcare Services Private Limited last inspected?
The Care Quality Commission published its latest report on Continuity Healthcare Services Private Limited on 1 June 2026.
Where is Continuity Healthcare Services Private Limited located?
Continuity Healthcare Services Private Limited is located in Salisbury, United Kingdom.
When did Continuity Healthcare Services Private Limited register with CQC?
Continuity Healthcare Services Private Limited first registered on 14 August 2023.
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Location
Home-care agencies near Salisbury
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Badges & awards
Information disclaimer. Information regarding Continuity Healthcare Services Private Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
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