Conscience Care Limited
297 Kingston Road, Dorset House, Regent Park, Regus, Leatherhead, KT22 7PL · View on map
This is the agency's office. Care is delivered in clients' own homes.
Contains public sector information licensed under the Open Government Licence v3.0.
Registration details
- Registered as a homecare agency with the Care Quality Commission since October 2024.
- Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions and adults under 65
- Local authority: Surrey
- Registered manager: Serifat Abimbola Oseni
- Run by: Conscience Care Limited
The inspection record
Rated Requires improvement overall. Report published 1 September 2026.
“Conscience Care Limited is a domiciliary care service providing a regulated activity of personal care. The service was providing care and support to people in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of this assessment, there were 12 people using the service. The assessment took place between the 13 July and 3 August 2026.”
“Governance and oversight systems were either not established or embedded to ensure they were operating effectively. This meant people were at risk of avoidable harm, the provider could not assure themselves the service was always operating safely. Opportunities for learning lessons and being proactive were missed as there were no systems in place for learning and reflection when events occurred. Operational concerns were not always addressed and resolved in a timely way. This meant there was a risk to the safe running of the service. The provider was in breach of legal regulation in relation to the governance and oversight of the service.”
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“Risks to people’s wellbeing and safety were assessed, however some care records were conflicting in detail, therefore this meant people’s safety could be compromised. Timekeeping was a significant issue within the service and communication to and from the service. People and their relatives told us reliability was poor, for example, when there was a change or delay to people’s planned visit.”
“Staff were recruited safely and had enough training to enable them to carry out their role. Staff told us people were safe with the care they received. Staff knew how to raise safeguarding concerns, and this included outside of the service, for example, to the local authority, CQC and the police. Infection prevention and control practices were safe, and staff understood and worked within correct hygiene procedures. Staff told us they feel supported by the provider and the management of the service, this included out of hours support. Staff told us they had enough time to travel to people; however, this was sometimes affected by transport difficulties.”
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Frequently asked questions
What services does Conscience Care Limited provide?
Conscience Care Limited is registered with the Care Quality Commission to provide dementia home care and personal care.
Which local authority is Conscience Care Limited registered in?
Conscience Care Limited is registered in the Surrey local authority area.
What is Conscience Care Limited's CQC rating?
Conscience Care Limited is rated Requires improvement by the Care Quality Commission (report published 1 September 2026). The full CQC inspection report is available at cqc.org.uk/location/1-20102466421.
Who is the registered manager at Conscience Care Limited?
The registered manager is Serifat Abimbola Oseni.
When was Conscience Care Limited last inspected?
The Care Quality Commission published its latest report on Conscience Care Limited on 1 September 2026.
Where is Conscience Care Limited located?
Conscience Care Limited is located in Leatherhead, United Kingdom.
When did Conscience Care Limited register with CQC?
Conscience Care Limited first registered on 24 October 2024.
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Home-care agencies near Leatherhead
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Information disclaimer. Information regarding Conscience Care Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.
01372824500