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Unclaimed listing CQC record · synced 13 October 2026

Care and Support Service Sandford Station

2 Hapil Close, Sandford, Winscombe, Avon, BS25 5AA · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective GoodCaring GoodResponsive GoodWell-led Good

Report published 1 July 2026

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since February 2012.
  • Supports: older people (65+), people with dementia, physical disabilities, sensory impairment and adults under 65
  • Local authority: North Somerset
  • Run by: The Council of St Monica Trust

The inspection record

Rated Good overall. Report published 1 July 2026.

“Date of assessment: 28 April 2026 to 12 May 2026. Care and Support Service Sandford Station is a domiciliary care service registered to provide personal care to individuals living in their own homes. This service provides care to people living in their own apartments in an extra care housing complex. Extra care housing is purpose-built or adapted single household accommodation in a shared site or building.”

“CQC only inspects the service being received by people provided with 'personal care’; such as help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of the inspection the service supported 28 people who were receiving personal care.”

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“People’s care plans contained important information about the person and how they wanted their care to be provided. Guidance and risk assessments were completed, and staff knew people and their individual needs.”

“People were supported by staff who gave them choice and control and who promoted their independence. People were treated with kindness and compassion. Staff protected their privacy and dignity. They treated them as individuals and supported their preferences. People told us care could be adapted to their needs, and staff were available to support in the event of an emergency.”

“Staff were recruited safely and received appropriate training to carry out their roles.”

“The provider had systems which ensured effective governance and identified areas of improvement for the service.”

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 13 April 2018, rated Good

Inspected 3 November 2015, rated Good

Frequently asked questions

What services does Care and Support Service Sandford Station provide?

Care and Support Service Sandford Station is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Care and Support Service Sandford Station registered in?

Care and Support Service Sandford Station is registered in the North Somerset local authority area.

What is Care and Support Service Sandford Station's CQC rating?

Care and Support Service Sandford Station is rated Good by the Care Quality Commission (report published 1 July 2026). The full CQC inspection report is available at cqc.org.uk/location/1-356379181.

Who owns Care and Support Service Sandford Station?

Care and Support Service Sandford Station is operated by The Council of St Monica Trust.

When was Care and Support Service Sandford Station last inspected?

The Care Quality Commission published its latest report on Care and Support Service Sandford Station on 1 July 2026.

Where is Care and Support Service Sandford Station located?

Care and Support Service Sandford Station is located in Winscombe, United Kingdom.

When did Care and Support Service Sandford Station register with CQC?

Care and Support Service Sandford Station first registered on 10 February 2012.

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Location

2 Hapil Close, Sandford, Winscombe, Avon, BS25 5AAOpen in Google Maps

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Information disclaimer. Information regarding Care and Support Service Sandford Station is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.