Leaf Somerset

“Date of Assessment: 03 to 12 December 2025. The service is a care at home service providing support to adults and children with learning disabilities and or autism, mental health conditions, physical disabilities, sensory impairments and substance misuse. This was the service’s first assessment. We reviewed all quality statements. We rated this service overall as outstanding. At the time of our inspection, 4 people were receiving the regulated activity of personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.”

“The provider had clear aims in providing person centred care which promoted positive outcomes for people and enhanced their quality of life. People were supported by staff who knew them well and worked in line with the providers values. Recruitment, bespoke training and regular supervision ensured staff were skilled and knowledgeable. Staff followed best practice models and guidance. This meant staff supported people with understanding of their needs and compassion. Risks were managed effectively, whilst promoting people’s choices and offering new experiences. Incidents were reported and reviewed, with a focus on reduction. The provider shared learning and communicated well with professionals and families at all times. Effective governance systems monitored and assessed the quality and safety of the service and ensured areas were continually identified for innovation and development. The service ensured people could communicate their needs and wishes in individual ways and staff were attuned to these. The service was creative in ensuring information was presented to people in ways they understood.”