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Unclaimed listing CQC record · synced 13 October 2026

Bee’s Care Agency Limited

154 City Way, Rochester, ME1 2AU · View on map

This is the agency's office. Care is delivered in clients' own homes.

Dementia home carePersonal care
Regulated by CQC · England Full report on the CQC website
Good Overall rating
InadequateRequires improvementGoodOutstanding

The CQC says: “The service is performing well and meeting our expectations.” Read the CQC report

Safe GoodEffective Good carried forwardCaring GoodResponsive GoodWell-led Good

Report published 5 March 2025

Contains public sector information licensed under the Open Government Licence v3.0.

Registration details

  • Registered as a homecare agency with the Care Quality Commission since August 2014.
  • Supports: older people (65+), people with dementia, physical disabilities, learning disabilities, sensory impairment, mental health conditions, adults under 65 and eating disorders
  • Local authority: Medway
  • Registered manager: Rachel Syer
  • Run by: Bee's Care Agency Limited

The inspection record

Rated Good overall. Report published 5 March 2025.

“There was a system in place to assess the quality of care provided. The provider had a policy and process for dealing with complaints and concerns. There were sufficient numbers of staff who were trained and supervised appropriately in order that they provided effective care. Safeguarding concerns were reported to the local authority and investigated by the provider. Audits were in place and the manager checked the quality of the service by requesting feedback through surveys and questionnaires which people were asked to complete periodically. All staff demonstrated a commitment to providing a service for people that met their individual needs. One member of staff fed back, “I feel like [provider] is on my side and she's easy to talk too. She's very well educated in this environment, very knowledgeable and easy to approach, and I feel as though she is one the team.””

The Care Quality Commission · Read the CQC report

Older reports from the CQC's previous inspection approach

Inspected 16 October 2018, rated Good

Inspected 8 April 2016, rated Good

Frequently asked questions

What services does Bee’s Care Agency Limited provide?

Bee’s Care Agency Limited is registered with the Care Quality Commission to provide dementia home care and personal care.

Which local authority is Bee’s Care Agency Limited registered in?

Bee’s Care Agency Limited is registered in the Medway local authority area.

What is Bee’s Care Agency Limited's CQC rating?

Bee’s Care Agency Limited is rated Good by the Care Quality Commission (report published 5 March 2025). The full CQC inspection report is available at cqc.org.uk/location/1-1562395381.

Who is the registered manager at Bee’s Care Agency Limited?

The registered manager is Rachel Syer.

Who owns Bee’s Care Agency Limited?

Bee’s Care Agency Limited is operated by Bee's Care Agency Limited.

When was Bee’s Care Agency Limited last inspected?

The Care Quality Commission published its latest report on Bee’s Care Agency Limited on 5 March 2025.

Where is Bee’s Care Agency Limited located?

Bee’s Care Agency Limited is located in Rochester, United Kingdom.

When did Bee’s Care Agency Limited register with CQC?

Bee’s Care Agency Limited first registered on 7 August 2014.

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Location

154 City Way, Rochester, ME1 2AUOpen in Google Maps

Home-care agencies near Rochester

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Information disclaimer. Information regarding Bee’s Care Agency Limited is compiled from multiple sources and provided in good faith. While reasonable steps have been taken to ensure accuracy, no guarantee is given and no liability is accepted for any errors or omissions.