Bargain Health Care Ltd

“Bargain Health Care Ltd provides care and support to people living in their own homes. Not everyone using Bargain Health Care Ltd received regulated activity; the CQC only inspects the service being received by people provided with ‘personal care’; help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care provided. This assessment included a site visit to the office location.”

“This assessment was carried out by an inspector. We looked at 33 quality statements as part of this assessment. We gave the service advance notice of this assessment. This was because we wanted to make sure someone would be available to support us with the assessment. The site visit was carried out on 25 February 2026. We gathered further information remotely from the service such as policies and call log data. We also spoke to relatives of people that used the service and staff as part of this assessment to seek their views about the service.”

“We found three breaches of the regulations in relation to safe care and treatment, staffing and good governance.”

“We found shortfalls with risk assessments not being in place for identified risks. Staff had not received supervisions and appraisals regularly to ensure they were supported at all times. Effective audit systems were not in place to ensure people received safe care and support.”

“We have asked the provider for an action plan in response to our concerns.”