Manford Deluxe Care Limited

“Manford Deluxe Care Limited provides care and support to people living in their own homes. Not everyone using Manford Deluxe Care Limited received regulated activity; the CQC only inspects the service being received by people provided with ‘personal care’; help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care provided. This assessment included a site visit to the office location.”

“This assessment was carried out by one inspector. We looked at 21 quality statements as part of this assessment. We gave the service 48 hours’ notice of the inspection. This was because we wanted to make sure someone would be available to support us with the inspection. The site visit was carried out on 10 November 2025. We gathered further information remotely from the service such as training records and policies. We also spoke to people who used the service, relatives of people that used the service and staff after the site visit to obtain their views of the service.”

“We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgement about services supporting people with a learning disability and autistic people and providers must have regard to it.”